Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

5.0
Get directions

About this business

Store your belongings at Extra Space Storage on 18791 Collier Ave in Lake Elsinore, CA today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

18791 Collier Ave, Lake Elsinore, CA, 92530, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0610 reviews
5
569
4
19
3
5
2
0
1
0
17 reviews have no rating
Select a rating
Stephanie Barrios Hernandez-Santillan's profile image
Stephanie Barrios Hernandez-Santillan 
recommend  Recommended
a year ago

I got a storage unit during a quick change in housing and had an amazing experience! The process was very easy, staff checked on us and were very welcoming, shout out to Dominique for being attentive. Also pricing was good. The facility is very well kept too! Definitely recommend this storage facility. 

Business response:

Hi Stephanie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Dominique! Please let us know if we can be of further assistance at 888-storage.  

Christina Isbell's profile image
Christina Isbell 
recommend  Recommended
2 years ago

The manager at Extra Space Storage, Christina, really loves her job. She recommended a 10x10 and showed us how to place certain items to get the most out of space. Very clean inside and outside the buildings. Will definitely recommend to friends and family. 

Business response:

Hi Christina. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Christina! Feel free to reach out at any time at 888-storage.  

Sheena Banks's profile image
Sheena Banks 
recommend  Recommended
2 years ago

I honestly haven’t needed a storage unit in several Years however we had a loss to our home and was in desperate need of one. I reached out to Extra Space and there was one unit available. They shared it was easy accessible which was needed given we had so much furniture and had movers assisting and shared that they would grant me a month free. There were no hidden fees, the unit was the perfect size and the site manager Christina and the rest of her team were extremely professional kind and just overall on it. These last 2 ... read more

Business response:

Thanks for the kind words, Sheena! We appreciate you recommending us to your friends and family. It really means a lot to us here at Extra Space. We understand moving can be stressful as is so we strive to provide our customers with positive experiences. We do appreciate you taking the time to recognize how helpful, kind, and professional Christina and the team were during your recent visit! We are sorry to hear about your home. Thank you for trusting us with your valued items and for giving us the opportunity to work with y... read more

Veronica Aguirre's profile image
Veronica Aguirre 
recommend  Recommended
2 years ago

Friendly service .. knowledgeable.. very helpful !!! 

Business response:

Hi Veronica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-storage if you need anything!   

Carol Batiste's profile image
Carol Batiste 
recommend  Recommended
2 years ago

My experience with extra space storage was phenomenal CHRISTINE the lady who oversees the place was amazing she accommodated me as much as she could she always return my phone calls she kept the place clean I’ve once asked for it to be exterminated no problem she’s been just amazing I would refer this particular extra space storage in Lake Elsinore on Collier to anybody thank you 

Business response:

Hi Carol, thanks so much for your review! We are thrilled to hear your experience was phenomenal. We're glad Christine accommodated you as much as she could, always return your phone calls, and kept the place clean. Don't hesitate to reach out to us at 888-STORAGE if you need anything!  

Brian K Shaw's profile image
Brian K Shaw 
recommend  Recommended
2 years ago

Usually the staff is key to any successful business. This being a corporation, I Was reserved at first; however the staff here, and the policies, procedures, cleanliness and friendliness of everyone I interacted with, was top shelf! I would recommend extra space storage to anyone in need; however, they are so good at what they do, they were full! I got the last unit at this location. Don’t give up, people move out😋 

Business response:

Hi Brian. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.  

Cory James M.'s profile image
Cory James M. 
on Birdeye

2 years ago

I give them a 5 star rating because overall everything was up to par while In person was very easy to understand and I would refer any of my friends to them 

Business response:

Thanks, Cory James. We are thrilled you had a great experience with Extra Space Storage. If you ever need anything, feel free to stop by! 

Hector H.'s profile image
Hector H. 
on Birdeye

2 years ago

EtraSpace is one of the best Storage Places I have seen. I have never had to store stuff but I'm very glad I picked ExtraSpace Storage for my first time. 

Business response:

Hey Hector, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! We're always here to help at 888-storage. 

jackie n.'s profile image
jackie n. 
on Birdeye

2 years ago

Very happy experience 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 610 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.