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Extra Space Storage

4.9

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Location details

6840 E Madero Ave, Mesa, AZ, 85209, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,110 reviews
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Tiffany K.'s profile image
Tiffany K. 
rating
3 years ago

Great experience overall with Extra Space Storage! Facility was clean, safe, secure, and though I never really interfaced with staff -the one time I did that person was extremely nice. Unfortunately, the rate hikes are what led us to close out our unit. Everyone is going up everywhere and I don't understand how some businesses can justify such significant rate increases. It was great motivate though for us to organize our garage though so thanks for that!! 

Roger S.'s profile image
Roger S. 
rating
3 years ago

Todd was helpful in suggesting the type of storage unit we'd need for our purposes and explained everything, answering our questions along the way. We got a larger indoor temp. controlled unit from April through January. Easy access and zero problems. Would use this facility again. 

Business response:

Thank you for your review, Roger. It's wonderful to know Todd has been helpful and informative. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up. 

Cr K.'s profile image
Cr K. 
rating
3 years ago

I used the indoor unit and it was great. Used it for about 3 months, however when I went to cancel the cancelation didn't go through the first time, as a result I got charged an extra month. However, when I canceled it days after, the location contacted me, said that they would give me a refund since this happened and everything worked out. Another problem I faced was bugs in the units, however this was during peak monsoon season, and there isn't much that could prevent that since the humidity brings more bugs. Overall they ... read more

Kim M.'s profile image
Kim M. 
rating
4 years ago

Great facility, very clean & online rental was a breeze. I needed two units and was able to get them that day and beside each other which was very helpful. Todd the on-site manager was very courteous and went out of his way to say hello and check in with me several times to make sure I had anything I needed or to answer any questions I might have. Would definitely recommend renting here. 

Business response:

Hi Kim, Thank you for the awesome rating! We are glad to hear our property's cleanliness and rental process met your needs. We strive to provide courteous, helpful, and knowledgeable staff so it's great Todd and the team hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. 

Qiana W.'s profile image
Qiana W. 
rating
4 years ago

Sold from the moment I called to inquire about the price! It's been nothing short of a professional and courteous customer service experience! The facilities are clean and the perfect size for what I needed at the moment. I've had no issues to date so nothing bad to report here! I'd highly recommend this storage facility to anyone. 

Christine N.'s profile image
Christine N. 
rating
4 years ago

5 STAR storage experience! Todd went above and beyond for us! The unit was so clean along with a great perimeter gates, camera, and unit alarms! Please go here for your storage needs! 

Business response:

Thank you for your feedback, Christine! Providing renters with clean and secure facilities is our top priority. We're glad Todd was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! 

H M.'s profile image
H M. 
rating
6 years ago

I want to say her name was Amanda but the girl who helped me set up my account and rent my unit here back in January was a DOLL. I had an issue with pricing on the website when trying to make a reservation and they fixed and honored the rates for me that I saw on line. The Facility manager I spoke to on a separate occasion and he was super cool and helpful too! Glad I came back to Extra space. I rented here about 10 yrs ago and it is clean and people are nice! 

Business response:

Hi H, we're glad Amanda helped you set up your account and rent your unit. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! 

Brian F.'s profile image
Brian F. 
rating
8 years ago

I just rented a unit from this location. The staff was very professional, very friendly, and made the whole process very easy! So far, I would recommend renting from this location. No complaints. :) 

Jamie J.'s profile image
Jamie J. 
rating
11 years ago

This place has been down the street from me for uears and I have never needed to use a storage unit but I'm happy this is here! Tiffany was a big help and very nice! They have very reasonable rates and thanks to yelp I hot a great deal on storage and a moving van. I will update my review after we move in but we are off to a great start! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,110 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.