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Extra Space Storage
- Self Storage
- La Puente, CA
About this business
Location details
17925 Valley Blvd, La Puente, CA, 91744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I needed a storage unit nearby and found this facility. When I called, Ariana answered and was incredibly helpful. She knew all the details about the property and took the time to address all my questions. Her customer service was outstanding, making the whole process easy. The facility is also very clean and secure. Definitely recommend checking this place out!
Business response:
We're excited to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback. We're particularly pleased that Ariana was able to provide you with outstanding customer service, addressing all your questions and making the process easy for you. It's great to know that you found our facility clean and secure. We appreciate your recommendation and hope you continue to have a great experience with us.
My review is based on customer service by Nick Merrill. It's our first time renting here but he is patient and knowledgeable. We ended up renting 3 storage units, customer service is everything...Thank You Nick !
Business response:
Hi Fannie, thanks for your review! We are happy to hear how customer service-oriented Nick was. Please give us a call at 888-storage if anything comes up!
This afternoon I went to take a look at Extra Space and I've been looking around for a few weeks especially when I'm about to be in the process of moving ... I was helped by Thomas he was super helpful and informative especially when breaking down prices and policy ... Thomas even took us around the lot to let us know our belongings are safe and secure ... If you're looking to secure a storage space I'd recommend Extra Space and ask for Thomas !!
Business response:
Hi Melodie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Thomas! Please stop by the office or give us a call at 888-storage if you need anything.
Reserved a space online and later received a call from Nick letting me know when I would like to go in and check it out. Showed up and Nick was extremely helpful and answered all my questions. Thanks to him I am a customer now!!
Business response:
Hi Jasmine, thanks so much for your review! We are thrilled to hear your experience with Nick was positive and are always here to help with your storage needs! Give us a call at (626) 964-3311 or stop by the office if you need anything!
We worked with Nick the Manager and he was awesome to work with. Very helpful and insightful, answered all of our questions. I came back not to long after to add things to the storage and he was out there sweeping and cleaning! Competitive pricing and quick transaction.
Business response:
Thank you for taking the time to leave your feedback, Roman! We're so happy to hear our manager was able to make your rental process hassle-free! Give us a call at 888-storage if you need any future assistance.
Nick was fantastic. He covered all concerns and made sure I had the right storage unit. Such a great experience. Thanks again!
Business response:
Hi Miki, thanks so much for your review! We are thrilled to hear your experience with Nick was positive and are always here to help with your storage needs! Give us a call at (626) 964-3311 or stop by the office if you need anything!
I'm a new customer, however, a family member of mine utilized this facility in the past. The staff were courteous, professional and very articulate in their interactions with me. I found this site clean, secure and accessible for my needs. I personally would recommend this site over larger corporate sites. I hope my experience will continue to impress, but I have little doubt I'll be anything but satisfied.
Business response:
Hi Sgm, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (626) 964-3311 or stop by the office if you need anything!
Thank you Nick and Yvonne for helping me pick the right storage! Great customer service! Place is always clean! Highly recommend!
Business response:
Hi Ray, thank you for recommending us. We're glad Nick and Yvonne helped you pick the right storage! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
I have been using ExtraSpace storage for the past 2 1/2 years for personal reasons. Of course Nick has been remarkable and he has made everything so easy for me. I definitely recommend this please. Thanks Nick
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 828 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.