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Extra Space Storage

4.8

About this business

Location details

3008 E Sunset Rd, Las Vegas, NV, 89120, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8866 reviews
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Iris F.'s profile image
Iris F. 
rating
5 years ago

First time here got great customer service .. thanks to Ms Rosa she is the best very friendly and helpful .. I got what I needed and we are all set 

Business response:

Thank you, Iris. We're committed to providing excellent service and we're glad you had a positive experience renting with Rosa! Let us know if we can do anything else to assist you! 

Marie-Dominique R.'s profile image
Marie-Dominique R. 
rating
6 years ago

Excellent service made by Rosa. You will get all your answers and mostly you will set up a safe storage unit! The service is top Thank you Rosa 

Business response:

Thank you for choosing Extra Space, Marie-Dominique. We're glad Rosa was able to help meet your storage needs and provide a positive rental experience! Let us know if we can do anything else to assist you! 

Erin M.'s profile image
Erin M. 
rating
6 years ago

Great staff and nice, clean facility. Just moved in and was contacted frequently by Rosa for all of my needs. So far, I'm very happy with the experience. 

Business response:

Hi Erin, it's great to hear from you! We're delighted to know that Rosa and the staff made sure your storage needs were met. Our team is here to serve you, so don't hesitate to reach out if there is anything else we can do for you! 

Chris S.'s profile image
Chris S. 
rating
6 years ago

Good service and clear policies. Unit is clean and the property feels secure. Ask for Rosa, she's great! 

Business response:

Thanks for your review, Chris! We're glad to hear Rosa was able to thoroughly assist with your storage needs. We take great pride in protecting your belongings! Stop by the office if you need any future assistance! 

Mel B.'s profile image
Mel B. 
rating
9 years ago

This review is way overdue. I didn't know how to rate this facility since I didn't have anything recent to compare it to. I did think the price was a little high in the beginning until I went to a different storage company and paid more for a smaller storage unit in a not so great area. I chose this other storage place to make it convenient for a bad tenant. The experience with Extra Storage has been spectacular. The staff members are extremely friendly and helpful. They didn't try to up sell me with silly things I don't n... read more

Julie G.'s profile image
Julie G. 
rating
10 years ago

Need a storage space on the fly and Rosa was there to ease any concerns for not having a plan. Rosa is awesome! 

Benson R.'s profile image
Benson R. 
rating
10 years ago

Had a very bad customer service experience with Public Storage and decided to move to a new storage company. Did my due diligence in the area and came across this Extra Space Storage store. Although a little worn, the facility was adequate for my needs, had availability of a convenient unit and was secure and clean. Most of all I decided to move because the customer service felt far more personal and accommodating. I felt like I was valued as a customer and my business appreciated. Management gave me comfort knowing the... read more

Reslie R.'s profile image
Reslie R. 
rating
11 years ago

This place is very spacious and the price is very reasonable. I like this storage place, because it's nearby and has easy access whenever I need it. 

Jerome M.'s profile image
Jerome M. 
rating
a year ago

service is great. people are great! but do not rent here!!! ive been in this storage for 4 month and received an $80 rent increase!!! rip offf!!! for what?? just to rip you off!!! so ridiculous!! i will get my stuff out by next month because they are just ripping people off!!! 

Business response:

Your feedback is very important to our team, Jerome. We're sorry to hear you're unhappy with your experience. From time to time, rates are reviewed to keep up with market conditions. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 866 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.