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Extra Space Storage
- Self Storage
- Salt Lake City, UT
About this business
Location details
5520 S 3915 W, Salt Lake City, UT, 84129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedBeen here for a week and I couldn't ask for a better experience. Everybody is super helpful and nice.
Business response:
Hi Douglas, thanks so much for recommending us. We are thrilled to hear your experience was the best. We're glad our team is super helpful and nice. Please stop by the office or contact us at 888-storage if you have any questions!
RecommendedI have been with Extra Space Storage for a while now, and while they have always been helpful , Cindy goes above and beyond. She is so helpful and always looking out, both on the property, and looking out for me as a customer, reminding me when I'm late, helping me out when I forget my login (lol) she is absolutely amazing ! Thank you Cindy 😊!
Business response:
Hi Michelle. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cindy! Call us at 888-storage if you have any questions or need assistance with your rental.
Recommendedvery handy and Cindy was extra helpful and pleasant! I especially like having my unit outside and easily accessible.
Business response:
Thank you for the kind recommendation, James. We're glad Cindy was pleasant and able to help! Our team is here to serve you, so give us a call at (801) 964-2500 if you need any future assistance.
RecommendedClean, affordable, secure, helpful staff
Business response:
Thank you for your feedback, Jeremy! Providing renters with clean and secure facilities is our top priority. We're glad our team was helpful. Stop by the office if you need anything.
Recommendedclean location and friendly service
Business response:
Hi Julie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!
RecommendedI think they do an awesome job here and Dominic is one of the best persons to deal with he is very nice and might I say very good looking!!
They illegally auction off my storage due to a typoJoanne gain the manager at southpoint Jax Fl email me the wrong due date and all she can tell me oh it was typo a 20k typo nothing has not been done
Business response:
Tarina, we appreciate you sharing your feedback with us. We understand that your items are important. Would you give us a call at 888-storage? We'd like to discuss the status of your rental in more detail.
RecommendedI’m honestly not sure if I’d recommend, I have used their storage facility for 1 yr before and around 2 yrs this time and I just found out that other storage facilities have power outlets and lighting inside of their storage units! When I pay around $200 a month for mine and I definitely do not have either luxury!! Which would’ve been very helpful!! The staff has usually been nice to deal with, the facility is clean and I didn’t have any problems other than I feel it was very expensive!! Especially for NOT having any “extra’... read more
Business response:
We're sorry to hear this, Julie. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please feel free to call us at 888-storage so we can help you with any concerns.
they don't prorate I paid for a whole month and used one day and they pocketed the rest basically robbed me of 125 dollars
Business response:
Thanks for leaving us your feedback, Tyler. We strive to provide an excellent experience to each of our customers and are sorry to hear that you are unsatisfied. If notification is received prior to receiving your last month’s payment, your last month of rent can be prorated, and you will be charged only for the days you use. However, Extra Space Storage is unable to offer any refunds once the month has been paid. We would be happy to speak with you in more detail about this and can be reached at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 916 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.