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Extra Space Storage
- Self Storage
- Salt Lake City, UT
About this business
Location details
5520 S 3915 W, Salt Lake City, UT, 84129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I don't remember at any point in my hour long chat with the manager being told of a rent hike being a common practice. In addition to 'insurance' fees it's just a bit much. Just know, if they realize you're willing to pay for their boxes of air, they will increase the price with no explanation. Bait and switch. It can be deemed for 'maintenance' costs but we all know they're just taking advantage. Word will spread.
Business response:
Zach, we do need to raise our rent from time to time in order to keep up with rising maintenance costs. We are sorry for any inconvenience and will forward your feedback to our team.
The storage unit is easy to access. Also any time I visit the office someone is there to help. The problem I have is that they keep raising the rates. I wish they would keep the rate that we signed up for the unit. They continue to gradual raise the rate and it's better to keep our stuff there and pay the higher cost than to move to a different storage facility.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 977 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.