Extra Space Storage

Mike P. 

on Yelp

10 years ago

I was extremely happy with my experience with extra space storage. Right from the first call in to check on the availability and rates to working with the local assistant manager, James. I would also like to say James was very helpful and I enjoyed working with him. 

Sherry V. 

on Yelp

10 years ago

Mike was super helpful with upgrading our storage unit and giving us the use of the truck to move from one unit to another. I recommend this facility to anyone and everyone. 

Natalie M. 

on Yelp

11 years ago

Spoke with Mike he was extremely helpful and gave us the best options for us to be able to move in that same weekend. 

Alla E. 

on Yelp

2 weeks ago

Well-run facility, but their pricing strategy is extremely disappointing and feels dishonest. We started renting a unit in March 2025 at $131 per month. Before signing the contract, we specifically asked how much the rate could increase annually, and we were told it would not go up by more than 5%. However, just three months after signing, our monthly fee increased by more than 60%, bringing it to $211 per month. At the time, we were living out of state and had no choice but to continue paying the higher rate. Now, at the... read more

Mj C. 

on Yelp

3 months ago

BEWARE of Rent Bait & Switch. I rented 3 units naively thinking they would value my business. After 3 months they raised my rent over 80% which they said was due to operating expense increases. I have worked in commercial real estate and know for a fact that this is absolutely false and am very disappointed with ESS for doing this. 

Kenny K. 

on Yelp

6 months ago

DO NOT RENT HERE! ONLINE RATES ARE BAIT AND SWITCH. Unless you want your rent to double within a few months. The lease allows for unlimited rate increase. Market Rate is impossible to determine. Local office says all rate increases come from Corp office. 

Wendy M. 

on Yelp

3 years ago

I hate using storages and this storge is why. They take advantage of people. The prices are outrageous to begin with and then in one year the cost has risen over $100.00. this last one was $60.00. The manager of this property is rude and uncaring. they are the most expensive storage in the valley it's a ripoff Wendy 

Tina B. 

on Yelp

7 years ago

AWFUL customer service. Locked out of our storage unit. When we called into see what was going on, no one could explain why. They finally gave us a temporary code and it also did not work. We could not access our storage until and the best they could say is that it must be a "computer" issue and they would put in a help ticket. Don't even consider doing business with this company. 

Zach M. 

on Yelp

10 years ago

I don't remember at any point in my hour long chat with the manager being told of a rent hike being a common practice. In addition to 'insurance' fees it's just a bit much. Just know, if they realize you're willing to pay for their boxes of air, they will increase the price with no explanation. Bait and switch. It can be deemed for 'maintenance' costs but we all know they're just taking advantage. Word will spread.