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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 5904 S Ben Burr Rd in Spokane, WA today. Our large selection of storage units, drive up access, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facili... read more

Location details

5904 S Ben Burr Rd, Spokane, WA, 99223, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0327 reviews
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299
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17 reviews have no rating
Charlie Long's profile image
Charlie Long 
recommend  Recommended
3 weeks ago

amazing storage facility and awesome staff also a very clean office and storage area 

Business response:

Hi Charlie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. As always stop by the office or call us at 888-storage if you need anything. 

Ralph Oscarson's profile image
Ralph Oscarson 
recommend  Recommended
2 months ago

Extra Space has been incredible to deal with. When I called the Extra Space number I spoke to Joel who was extremely helpful getting me set up. But, my real hero is Sandi at the local Extra Space storage that we are using. She reviewed everything that I had set up on the phone and with her knowledge of her storage facility got us in a space that worked best for our need and saved us some money. She is wonderful to work with and keeps a clean and organized storage facility. I have used storage before but have never experience... read more

Business response:

We are so grateful for your kind words, Ralph! We love to hear that Joel and Sandi provided you with exceptional service and that you were happy with our storage solutions. We are always looking for ways to improve our services, so your feedback is very valuable to us. If you have any further questions or need assistance, please do not hesitate to reach out to us at (509) 443-3708. 

Zena-Lee Rabsatt's profile image
Zena-Lee Rabsatt 
recommend  Recommended
5 months ago

Sandy is absolutely amazing and made me entire experience fantastic. She is such a great person and really looks out for her customers. The units are clean and never had any issues here. Thanks 🙏🏾 for everything and if you were looking for your storage needs in Spokane this is where you should come. 

Business response:

Thank you for the kind words, Zena-lee. It's great to know Sandy was able to take care of your storage needs and that you were met with a clean facility. Our team is here to serve you, so give us a call at (509) 443-3708 if you need any future assistance.  

Richard Wika's profile image
Richard Wika 
recommend  Recommended
6 months ago

Sandy is very professional and helpful. She has always been very responsive to customer needs and is extremely pleasant to work with. Sandy is an outstanding employee! 

Business response:

Thank you for the review, Richard! We pride ourselves on having a friendly, accommodating staff and are so happy Sandy was able to assist you! Call us at 888-storage whenever you need us. 

Don Lyons's profile image
Don Lyons 
recommend  Recommended
6 months ago

Sandy was so awesome and helpful!!! Please contact her about their new facility!!! 

Business response:

Thanks for the awesome review, Don! We work hard to meet the expectations of our customers, and we're happy to hear Sandy hit the mark for you! Don't hesitate to stop by the office or contact us at (509) 443-3708 if you need anything. 

Jeremy Brown's profile image
Jeremy Brown 
recommend  Recommended
6 months ago

Top-tier customer service!! Sandy was beyond amazing! I would definitely recommend this place to anybody looking for a storage unit 10 out of 10 customer service!! You rock sandy!! 

Business response:

Thanks for the awesome feedback, Jeremy! We work hard to meet the expectations of our customers, and we're happy to hear Sandy hit the mark for you! Don't hesitate to stop by the office or contact us at (509) 443-3708 if you need anything. 

Matthew Edwards's profile image
Matthew Edwards 
recommend  Recommended
8 months ago

This is a great storage facility 

Business response:

Hi Matthew, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (509) 443-3708 or stop by the office if you need anything!  

Sophie Holmes's profile image
Sophie Holmes 
recommend  Recommended
8 months ago

Absolutely incredible customer service by Sandy! She was on top of everything and incredibly helpful every time I interacted with her. I highly recommend working with her. 

Business response:

Thank you for the kind words, Sophie. We're glad Sandy was helpful and customer service oriented! Our team is here to serve you, so give us a call at (509) 443-3708 if you need any future assistance.  

Brett Gadberry's profile image
Brett Gadberry 
recommend  Recommended
9 months ago

Excellent customer service ! Site is very clean /well maintained! 

Business response:

Hi Brett, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to swing by your local office for any further assistance!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 327 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Friday at 9:30 a.m.