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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I know if I have any home problem, I can count on Landmark to send someone to resolve the problem.
Business response:
Dear Jen, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
This is our third year using Landmark Home Warranty. Unfortunatley since we bought an older home we have made a handful of claims. The largest being an A/C outside compressor unit. Every single time we've filed a claim Landmark Home Warranty has responded quickly. They have never sent our a less than quality service company to work on our claim. They have chosen well known and great companies to preform the repair or replacement work for our claims
Business response:
Dear Sam, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Requesting repair is easy and handled in a timely fashion
Business response:
Dear Mich, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Maybe all home warranty companies are like this, but whenever we have a claim, it takes too long to get results. Landmark takes the steps right away, but the companies they work with take too long. At least 3-5 days to come to your home and sometimes a week or two to get things fixed. I understand that they may be booked, but it feels like they don't prioritize Landmark's customers since we are guaranteed. I think that Landmark should require them to complete work faster, or work with better companies.
Business response:
Dear Halis, Thank you for taking the time to share your feedback on the contractors. Landmark works with independent contractors to ensure we receive unbiased opinions. Although timeliness is stressed, unfortunately, we do not control their schedules. If you have any concerns with your assigned contractor, please do not hesitate to reach out to Landmark to speak with a representative to address the situation appropriately. If you have any further questions or concerns, please reach out to me directly at . Sincerely, Tiffany ... read more
First experience was outstanding. Appointment was prompt and technician was a star! Arrived as scheduled, examined the a/c...fixed within minutes!
Business response:
Dear Robert, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Good customer service. Quick scheduling when contacted about a home issue
Business response:
Dear Caroline, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I can rely on fast, easy and professional work.
Business response:
Dear Carmela, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
I felt like they wanted to help but it is hard when you have to put in multiple contracts, and also mine got tied in with another person. But they dealt with it professionally, just took extra time.
Business response:
Dear Jillene, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Fast reliable service. Competent repair work. Problem solved.
Business response:
Dear Tom, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.