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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Timeliness in repair completion due to ordering parts could be a lot faster.
Business response:
Dear Leigh, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
easy to set up a time for repair and happy staff
Business response:
Dear Britney, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Not all is as advertised... Supposed to protect the buyer from pre-existing conditions, but they go out of their way to not provide coverage
Business response:
Dear LG, Thank you for taking the time to share your feedback. Unfortunately, the warranty guidelines state that we will only cover the normal wear and tear failures that occur during the time of your active warranty. The warranty does not cover for failures that are pre-existing to your warranty effective date. If you have any further questions, please do not hesitate to reach out to me at . Sincerely, Tiffany Nguyen Customer Relations Manager
Because it was quick and easy to solve the problem
Business response:
Dear Bret, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Responsive, efficient and honest. Important factors
Business response:
Dear Richard, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They don't always have service contractors in my local area. So timeliness becomes as issue
Business response:
Dear Melissa, Thank you for taking the time to share your feedback. We have contractor relations representatives out in the field to extend our in-network list of contractors. If a contractor is not available for you in a timely manner, Landmark will seek alternative options to ensure you are receiving the service you need. Sincerely, Tiffany Nguyen Customer Relations Manager
I had a very pleasant experience talking to Karen in the sales department and getting set up for my new home warranty plan with Landmark Home Warranty. My plan goes into effect 11/29/19 so I haven't had a claim yet at this time.
Business response:
Dear Jennifer, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
When purchasing a new home I explored the option of another company but after speaking with the companies, either their lack of knowledge or disorganized progress made me confirm my choice with landmark.
Business response:
Dear Daphne, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
So far they have come through for me when I needed them.
Business response:
Dear Jeff, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.