This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Prompt service; fair price. Definitely recommend.
Business response:
Danielle, We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Cheyenne Rapier Customer Relations Manager
Problem seemed to be fixed but now it isn’t. You sent Cowboy Cooling but they need to come out again. I will call them.
Business response:
Dear Chet, I am sorry to hear that your system is still not functioning as intended. The warranty does guarantee our contractor's work for 30 days. We can send a recall ticket to them to return to your home to check their work. Please call the office at 866-306-2999 or reach out to me directly at to ensure you are being properly assisted. Sincerely, Tiffany Nguyen Customer Relations Manager
Great communication, quick response, awesome followup
Business response:
Dear Breanne, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They have provided excellent customer service in follow-ups, putting work orders in, however I think they could do a little better in getting the right contractors out to do the job and be more knowledgeable in diagnosing issues.
Business response:
Dear Zenon, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They answer quickly. They issue claims in a timely manner.
Business response:
Dear Marilyn, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Very easy to set up service to repair or fix any issues with your home. Just one call and Landmark does the rest, connects you with the company doing the work and you just schedule.
Business response:
Dear Ernie, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
So far the time we called they came quickly and were professional
Business response:
Dear Juan, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
They have handled three issues for us in the first 6 months of living here, and have done an exceptional job on providing us quality companies and upfront explanations. I would give them a 5 but that might be over the top since we have only had them for 6 months. All is good though!
Business response:
Jim and Christy, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Cheyenne Rapier Customer relations manager
easy to work with, very professional, excellent customer service
Business response:
Dear Rich, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.