Extra Space Storage

Name: Extra Space Storage
Address: 3401 W Rosecrans Ave, Hawthorne, CA, 90250, US
Telephone: (310) 775-8045
Rating: 4.9

4.9

Self Storage
Hawthorne, CA

About this business

Consumer Services Self Storage

Location details

3401 W Rosecrans Ave, Hawthorne, CA, 90250, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.9659 reviews

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J A.

2 years ago

First time at this facility. Was looking for the elevators so I went into the office and Daniel mention they have lift not elevators. He said once I start moving in to let him know and he can help me. Very appreciative and he was so professional at explaining all that I needed to know. Thanks Daniel

Business response:

Hi J. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Daniel. Call us at 888-storage if you have any questions or need assistance with your rental!

Stefanie C.

2 years ago

I was told the unit would be open when i got there and a lock would be inside. I got there when i told them i would get there and it was locked. My friend that came with me had experience with storage units and suggested we leave. After waiting they left. I called the # and it took over 30 minutes to get someone there after i suggested they contact someone. They opened it and left to find there was no lock inside so I had to call again and wait again. Finally I got a lock. The unit had no light inside. Hopefully my ... read more

Business response:

Hi Stefanie, thank you for taking the time to leave us a review. We strive to provide 5 star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. In the meantime, give us a call at (888)-storage if you need anything.

Jewels W.

2 years ago

Wonderful service and clean, safe facility! I was able to get a unit booked online with ease and it looks very updated and well kept. I definitely am happy with my choice. Security is on point too.

Business response:

Thank you for the kind words, Jewels! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything!

Estuardo J.

2 years ago

Daniel is the best he always goes above and beyond on his services.He even took the time to install and set up my gate access application for me.Great guy

Isaac P.

3 years ago

Daniel was very helpful and polite. Definitely recommend. He knows what he is doing. He was very responsive and answered any questions I had.

Business response:

Thanks for the great review, Isaac. We are happy to hear that Daniel was helpful and polite! If you have any questions, let us know at customerservice@extraspace.com.

Bertrand M.

3 years ago

Wow really needed a storage, stopped in for assistance, and got more then what I asked for. Patience and excellent costumer service let. Daniel know what I needed and my budget, and got exactly that. Fantastic experience

Business response:

Thank you for the kind words, Bertrand! We're committed to providing excellent customer service. We are thrilled to hear your experience was great. Don't hesitate to reach out to us at 888-storage if you need anything!

Alan G.

3 years ago

I was pleasantly surprised by the manager, Cathy, and how she was so informative, friendly, and helpful in the meeting we had. She had to call me a couple times since my biz was slammed and I appreciate the follow up and reminders to come by after I made a reservation online. I decided to rent the space and she accommodated the need I had while sticking with the online price I was quoted, got me set with a lock which they sell there, and helped make sure the gate opened with the code she gave me. Never rented a space before ... read more

Business response:

Hi Alan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Cathy! It's wonderful to know she made sure your gate code worked! Thank you for your kind words! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

Angelique R.

3 years ago

The convenience of the storage to my home was just to amazing to pass up. Although it was a previous storage place, the transition to Extra Space had been smooth and they always communicated what was new. The price is pretty much the going rate as with everything else but we are in a different economy now a days so have to take the food with the bad...i would still recommend this site for your storage needs...

Business response:

Thank you for your review, Angelique. We are happy to have you store with us. We appreciate your feedback. Your recommendation means so much to us! As always, give us a call at 888-storage if you need anything.

Debbie J.

3 years ago

I've been at the storage space for over a year and it switched over to extra storage space and I was having a problem at first but miss Cathy got all my business together and straighten everything out and help me have a better day so I just like to say I have good service.

Business response:

Hi Debbie, thanks so much for your review! We are thrilled to hear your experience with Cathy was positive and are always here to help with your storage needs! Give us a call at (310) 775-8045 or stop by the office if you need anything!