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Extra Space Storage
- Self Storage
- Hawthorne, CA
About this business
Location details
3401 W Rosecrans Ave, Hawthorne, CA, 90250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Daniel the storage Manager was extremely helpful and made storing my belongings a breeze!
Business response:
Thank you for the kind words, Johnathan. We're glad Daniel was able to help! Our team is here to serve you, so give us a call at (310) 775-8045 if you need any future assistance.
Site Manager Dan, Extremely Great Manager Very Pleasant, and extremely Knowledgeable...
Business response:
Hi James, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that Dan was able to provide a positive experience renting with us! Don’t hesitate to call us at 888-storage if you need anything.
This review is way overdue. DANIEL is the best at what he does. He has great customer service skills. He demonstrates compassion, professionalism, kindness, and basic human kindness. This company is lucky to have him. Keep up the amazing job Daniel.
Business response:
Thank you for the review, Shannon! We pride ourselves on having a friendly, accommodating staff and are so happy Daniel was able to assist you! We're grateful to have you as a customer. Call us at 888-storage if you need any assistance.
First time at this facility. Was looking for the elevators so I went into the office and Daniel mention they have lift not elevators. He said once I start moving in to let him know and he can help me. Very appreciative and he was so professional at explaining all that I needed to know. Thanks Daniel
Business response:
Hi J. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Daniel. Call us at 888-storage if you have any questions or need assistance with your rental!
I was told the unit would be open when i got there and a lock would be inside. I got there when i told them i would get there and it was locked. My friend that came with me had experience with storage units and suggested we leave. After waiting they left. I called the # and it took over 30 minutes to get someone there after i suggested they contact someone. They opened it and left to find there was no lock inside so I had to call again and wait again. Finally I got a lock. The unit had no light inside. Hopefully my ... read more
Business response:
Hi Stefanie, thank you for taking the time to leave us a review. We strive to provide 5 star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. In the meantime, give us a call at (888)-storage if you need anything.
Wonderful service and clean, safe facility! I was able to get a unit booked online with ease and it looks very updated and well kept. I definitely am happy with my choice. Security is on point too.
Business response:
Thank you for the kind words, Jewels! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything!
Daniel is the best he always goes above and beyond on his services.He even took the time to install and set up my gate access application for me.Great guy
Daniel was very helpful and polite. Definitely recommend. He knows what he is doing. He was very responsive and answered any questions I had.
Business response:
Thanks for the great review, Isaac. We are happy to hear that Daniel was helpful and polite! If you have any questions, let us know at customerservice@extraspace.com.
Wow really needed a storage, stopped in for assistance, and got more then what I asked for. Patience and excellent costumer service let. Daniel know what I needed and my budget, and got exactly that. Fantastic experience
Business response:
Thank you for the kind words, Bertrand! We're committed to providing excellent customer service. We are thrilled to hear your experience was great. Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 686 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 10:00 a.m.