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Extra Space Storage
- Self Storage
- Monrovia, CA
About this business
Location details
115 E Lime Ave, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Cool spot! Christa was an absolute LIFE SAVER. Incredibly efficient, knowledgeable and trusting- I never felt misled. I'll be recommending this spot to everyone for a storage space. The world would be a better place with customer service like this!
Mike is the man!! He was very helpful!! Very happy with my experience and would recommend this spot to anyone looking to store personal items
Business response:
We are overjoyed to hear about your positive experience with Mike! Thank you for recommending us to others.
Jeremy is an example of great customer service. He was informative as well as kind. Also, very affordable. A+++++
Business response:
We're thrilled to hear about your positive experience with Jeremy! Thank you for the feedback.
This place is awesome! Jeremy is the best! Very efficient and thorough. Been looking for a storage unit for some time and Jeremy made this process so easy. Much aloha Jeremy!
Business response:
Thank you for taking the time to leave your feedback, Flora! We're so happy to hear Jeremy was able to make your rental process hassle free! Give us a call at (626) 889-7150 if you need any future assistance.
Assistant manager Kianna was so smart, nice Had lots of patience compassion i will definitely recommend to have her assistant
Business response:
Hi Zahra, thank you for your review. We are happy to hear Kianna was kind and patient. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
All I can say is Kiana...Kiana and more Kiana. First off I have never seen a person at really any job that takes your needs above and beyond to the point where it brings tears to your eyes. A lot of people sadly do not enjoy where they work and you can just feel the passion and care Kiana has when she helps you. I did not tell her this but after she went above and beyond to make me feel heard when I spoke with her about a concern she addressed it right away and didn't even let a second slip by before she sprung into action. ... read more
Business response:
Hi La-starr, thanks so much for your review! We are thrilled to hear your experience with Kiana was positive and are always here to help with your storage needs! Give us a call at (626) 889-7150 or stop by the office if you need anything!
Kianna was so helpful with everything. 5 stars. Great customer service. The facility is new and clean.
Business response:
Patrick, thank you for the 5-star review! We are so glad Kianna was so helpful. We're committed to providing excellent customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Please call us at 888-storage if you need further assistance with your storage needs.
Kianna was Amazing; Very Courteous, Professional, and Thorough! Smooth Transaction. I will definitely recommend others to this Extra Space location!
Business response:
Hi Tiger, thank you for your review. It's wonderful to know Kianna has been courteous and professional to work with. As always, give us a call at 888-storage if you need anything.
Great service, very service oriented!! Kianna is extremely professional and very knowledgeable and detailed in explaining all you need to know about the facility. Answered all the questions and concerns. I will certainly recommend this facility to all my friends and family members!!
Business response:
Hi Raul, thank you for your review. It's wonderful to know Kianna was professional and knowledgeable. Your recommendation means so much to us. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 300 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.