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Extra Space Storage
- Self Storage
- Azusa, CA
About this business
Location details
900 W Foothill Blvd, Azusa, CA, 91702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Great location, safe and clean. The staff was also very friendly. Convenient gate hours as well.
Business response:
Hi Renee, thanks for your review. We are thrilled to hear you were met with a clean and secure facility. Call us at 888-storage if there is anything else we can do to assist you!
Thank you Victoria and Kimberly. You both were so very helpful. Keep up the good work!
Business response:
Hi Millie, thank you for your review. We are happy to hear Victoria and Kimberly were helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
I recently rented at this location, the staff is very helpful and friendly. The unit I rented is clean and easily accessible. I would recommend this location to anyone looking for a place to store your thing in a safe and clean location.
Business response:
Hi Cheryl, thank you for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
I signed up for a storage.space online and upon arrival the ladies at the front were courteous and helpful. Delia and Vicky informed us where our locker was located, what doors to use, and how to operate the lock system. The facility was clean and easy to access. Would highly recommend to others.
Business response:
Hi Abram, thanks for your review! We are happy to hear Delia and Vicky were informative and that you were met with a clean and accessible facility. Please stop by the office or reach out to us at 888-storage if you have any questions!
Ivon helped us out and she was great. She was very informative. The facility is new and clean. Highly recommend.
Business response:
Hi Lynne, thank you for your review! We are thrilled to know Ivon was helpful, informative, and great at keeping our property clean. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Great customer service Nathan was very helpful easy move in no hassle experience was great
Business response:
Hi Esai, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (626) 414-2300 or stop by the office if you need anything!
It's unfortunate that we came in November 2023 $118 with insurance included. The Agent was the very helpful. We asked if this introductory offer would change at all in the next month or the year because of the bait and switch complaints. We were told we would be getting a notice upon our first year for an increase, as is industry standard. By January we had our first increase of an additional $81.10! We fought the increase. But needed up in middle ground. It's July and we just got another increase. $122 increase! It's unfor... read more
Business response:
Anna, we appreciate your feedback! From time to time our systems will compare our prices with other storage facilities in the area and will adjust our rates accordingly. We will always notify you 30 days before a rate change will take place. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.
Be careful of the bait and switch. We signed up for a storage space for $68 a month on a month to month basis. Two months later we get a letter saying they're increasing the rate to $137! It's ridiculous, shop around and ask about their fees specifically.
Business response:
Hi Jc, thank you for your review. We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We will be sure to review your feedback further internally in hopes of providing our customers with a better future experience. Please give us a call at 888-storage if you would like to discuss this further!
Worst storage location, while walk through they show you different space and assign different storage space while finishing the paper work. Representative is liar.
Business response:
Thank you for taking the time to share your feedback, Sravs. We're sorry to hear about your experience. Please don't hesitate to reach out to us if there is anything more we can do for you.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 279 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.