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Extra Space Storage - Closed
- Self Storage
- Durham, NC
About this business
Location details
3223 NC-55, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Good service.
Business response:
Hi David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call or stop by the office if you need anything!
DO NOT USE! It’s a pay trap! They have you move in, then a few months later increase rents 50%+. And they keep raising them. And they don’t email you to notify you. All communication is digital except the rate hikes! (Those they send by snail mail and hope you miss it.) When I called to complain, a woman said she’d look into lower rates and email me with an update in 24hrs. Didn’t get any email. Had to call them back. Terrible.
Business response:
Evan, thank you for your feedback. We understand the frustration of rate increases and are sorry to hear that you are unhappy. The value of our units changes from month to month based on market values. Our system assesses rates to see if customers are at or close to market value on their units. Occasionally after this process, customers will get a rate increase to bring them closer to market value. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storag... read more
Personnel was friendly and courteous and helpful. 5 star âï¸
Great space, great location and great customer service. Rob was very helpful, professional and friendly. This is my 2nd unit and it is always well maintained, clean and safe.
Very well maintained and in a safe location.
The best!!!!
Very professional and polite
The facility is coveniently located, clean, and easy to access. The staff are professional, knowledgeable, and helpful.
Great move in experience
Frequently asked questions about Extra Space Storage - Closed
How is Extra Space Storage - Closed rated?
Extra Space Storage - Closed has a 4.9 star rating with 786 reviews.
When is Extra Space Storage - Closed open?
Extra Space Storage - Closed is closed now. It will open tomorrow at 9:30 a.m.