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Family Care Center - Cedar Park
- Counseling & Mental Health
- Cedar Park, TX
About this business
Location details
1411 Medical Pkwy, Suite 201, Cedar Park, TX, 78613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great therapist/doctor. Seemed to directly connect to me
Business response:
Hi, Virga. Thanks for taking the time to share your positive experience. We truly appreciate it!
My Therapist miss Rocio AvilaSalinas help me a lot with my depression with my ex going to be left me. I would like her to know I appreciate her.
Business response:
Hi, Porferia. We appreciate the kind words!
Easy booking and intake process. Care provider was kind and efficient.
Business response:
Hi, Jillian. Your feedback is highly appreciated. Thank you for the review!
It was my first visit. Both the receptionist and the therapist were w coming and kind. I felt quite comfortable.
Business response:
Hi, Amy. Thank you so much for leaving us a stellar review!
Picked up where I left off in my therapy.
Business response:
Hi, Ruben. Your feedback is highly appreciated. Thank you for the review!
I do not recommend. The doctor/therapist kept rubbing his face like he was exhausted or under the influence. During my first and only visit, I mentioned my dog of 16yrs had died of lymphoma 3 weeks ago. Moments later he asked if I had ever considered getting a pet?! I listed all antidepressants that had previously failed and one I had an adverse reaction to, later he suggested the same antidepressant I had the reaction to after telling me he felt we shouldn't go the traditional antidepressant route. They're really pushing TM... read more
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5777.
The session started ok but the therapist was focused on taking notes than listening to my words and body language and although I expressed doubt in the process, the message didn’t come across, and I’m not sure I will return. And to sink even lower, the receptionists was defensive when I asked about other therapists. Bad experience overall.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5777.
Overall great service and location but with some room for improvement. The CedarPark location has, in multiple occasions, had an empty front desk during the afternoon hours. This leaves patients waiting and confused as to how their appointments are being accounted for. And in multiple occasions, the technician for my appointments is not informed of my arrival.
Terrible experience from the beginning. First, they kept sending me emails to log into my portal to see new messages and forms I needed to fill out. Since I was a new patient, I didn't have a login and they didn't send me the instructions to log in. I tried to do it on the website, but there was no create account or forget/send password option. I kept emailing and calling them begging them to send me my temporary sign in or a way to sign in. Nothing. When I showed up to my first appointment, they finally decided to send me t... read more
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5777.
Frequently asked questions about Family Care Center - Cedar Park
How is Family Care Center - Cedar Park rated?
Family Care Center - Cedar Park has a 4.5 star rating with 248 reviews.
When is Family Care Center - Cedar Park open?
Family Care Center - Cedar Park is closed now. It will open on Monday at 8:00 a.m.