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37876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a perfect weekend with kids, parents and grandkids. The house was perfect and had literally everything we needed. The house provided all the entertainment needed for a great weekend (even if you choose to not venture out). Vandy was very responsive and helped problem solve the only issue we had (which was operator error on our part). We will definitely be returning very soon.
Business response:
So glad your weekend was perfect and that our cabin had everything you needed — thank you for the kind words. We’ll keep working on the little details to make future stays even better and look forward to hosting you again soon.
Big house great for big families.
Business response:
Thank you for the great review. We’d love to host you again whenever your travels bring you back to the Smokies!
This cabin is wonderful. We had such a good time. All 18 guests were very comfortable. Vandy was very quick to respond to any of our questions.
Business response:
Christa, thank you for the kind review — I’m glad our cabin worked well and that you enjoyed your stay. I appreciate you mentioning my responsiveness; if there’s anything we can improve for future visits, please let me know.
Really enjoyed our stay here. Was a great home for Thanksgiving hosting of lots of family. The baby items available were very helpful. Lots of dishes, towels, and items that typically run out super quick when you have a lot of people. I did not hear one person complain about being bored! so many games and activities to do. The host was very helpful and responsive as well with one of the near by cabins alarms going off at night, and it was able to get fixed in the morning. Would definitely stay again.
Business response:
Thank you for the great review! We're so glad your family had a fun Thanksgiving stay and that the home had everything you needed. We’d love to host you again!
Beautiful cabin. We’ve already booked it again She always answers within a few minutes.
Business response:
Thank you so much! We're glad you loved the cabin, and we appreciate you booking again. Always happy to help—looking forward to hosting you soon!
A perfect stay! We've come to the area for an annual trip for 13 years and all agree with was the best cabin we've stayed at! It was clean from top to bottom and the beds were comfy. Everything was in working order, and the only issue (empty propane tanks) was resolved immediately. Great amenities - the outdoor pavilion is an incredibe space and where we spent most of our time together.
Business response:
Thank you for this wonderful review, Amanda. I’m glad our cabin was comfortable and that the pavilion was a highlight — I appreciate you letting me know about the propane issue and we’ll make sure it’s handled so future stays are seamless. Hope to host you again.
We did a couples trip for my wife and I’s anniversary and the cabin was AMAZING!!! Spacious in a great resort still complex. Away from the traffic and business of the major areas, but still close enough to drive. Propane tanks were empty but Vandy was very communicative and got them replaced very quickly. The group already wants to go back and stay there!!!
Business response:
Thank you so much for celebrating your anniversary with us, William! 🎉 We're thrilled to hear you enjoyed the cabin’s space and peaceful location. I appreciate your patience with the propane tanks — glad we could get that sorted quickly for you. We’d be honored to host you and your group again anytime!
We took a fall trip with a total of 8 adults. This home is extremely spacious with an open floor plan. Downstairs was perfect for movie night and dessert after a dip in the heated pool. The views were beautiful and we enjoyed our time there. Will definitely stay again!
Business response:
Thank you so much for the wonderful review! 🍂 We're thrilled to hear your group enjoyed the open layout, pool, and movie nights — sounds like the perfect fall getaway! We’d be delighted to host you all again anytime! 🌟
Excellent destination for multi family getaway. Enjoyed the pool, spa and outdoor spaces and fireplace. Enjoyed the basement with air hockey, billiards, arcade games and large tv great for movies and hang out space. Property was clean, comfortable beds and furniture. Kitchen had all we needed and plenty of space for our group to eat together, both inside and out. Great views, especially from the large porches. We really enjoyed our stay.
Business response:
Thank you for sharing your experience – I’m so glad you enjoyed our cabin’s pool, spa, games area, and porches. It was a pleasure hosting you, and I hope we can welcome you back for another relaxing getaway soon.
Family Heaven Apartment has a 5 star rating with 60 reviews.
Family Heaven Apartment is closed now. It will open at 9:00 a.m.