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Family Pet Clinic Southampton
- Veterinarians
- Southampton, PA
About this business
Location details
534 2nd Street Pike, Southampton, PA, 18966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been using FPC for years for my 2 dogs, and even though I usually see Dr Miernicki, who is terrific with my dogs, I have used all of the Vets at FPC and they all get a 10 from me. FPC is definitely a top notch group, I have recommended them to a few people and they are very happy as well, and they feel their prices are very reasonable, but most important is the quality of care that you receive at FPC. I will continue to recommend them to family and friends.
Love this vet. I bring my kitty, Norma to Family Pet Clinic. They treat her like she's their own. Although I have no one else to compare them to pricing wise, they seem reasonable according to my aunts in Upstate NY. I have had Dr. Wilson and Dr. Constantino and both are top notch. Receptionists are very nice and professional. I feel very comfortable bringing my cat to them :) I like their free nail clip too (free with another service).
I definitely recommend the Family Pet Clinic to anyone who wants quality care for their pet. I would give this business 4 stars due to the price (on the expensive side), but because of how the doctor was able to help me with this (stated below), he got his place of work another star. Most of the receptionists are acceptable; one of them is truly a joy to talk with. The doctors are all very professional. Some are a little more user friendly than others (in terms of dumbing down the medical terms), but they all know what t... read more
I've been going to the Family Pet Clinic for the last 3 years. I have 3 cats. I've seen 3 of the vets there and they have all been thorough, helpful, nice, and kind. They explain things to you and treat you like a person and not a #. Their prices are extremely reasonable and all visits include a free nail clip. I got 2 cats checked out, 1 got a microchip and the other got shots and the bill was under $175. My mouth was on the floor. I went to VCA before them which is also a decent spot, but they are double in price and on a ... read more
This place has seriously gone down hill. My family has been a customer for MANY years. We've taken over 5 family dogs here over a span of 20 years. It's just not the same the last few years. They NEVER and I mean NEVER answer the phone. And their prices have become ridiculous. You used to get a free nail trimming at every visit. That has stopped. I guess because they can charge for that. We will be finding a new vet. Customer service is a thing of the past.
Business response:
We’re very sorry to hear this, especially from a long-time client. Your family’s trust over the years means a lot to us, and we never want you to feel let down. We understand how frustrating missed calls and changes in services or pricing can be, and we apologize. We are actively working on improving our phone responsiveness and overall client experience. We’d really appreciate the chance to talk with you directly and learn more about what went wrong so we can address it. If you’re open to it, please give us a call or send... read more
After decades and a multitude of obtaining care for my loving furry family members, I've moved on as have all the trusted vets after Dr. Menninger retired and sold the practice. I have rescinded all the recommendations and recommend a different wonderful vet. Family Pet Clinic is not a place for your loved furbabies. I wish I would have left sooner.
Business response:
Hello, Kelly C.- Thank you for sharing your feedback. We are very sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wish you well.
The practice has really gone downhill since Dr Meninger retired. I don't think they are a good vet for cats. It's a crap shoot if anyone will answer the phone. My 10 year old cat had a teeth cleaning in late August. The after care instructions we were given were not thorough. He had problems afterwards. The office was contacted twice. Both times, my boyfriend was told it was just nauseau. Unfortunately, two days after the procedure (Friday), my cat passed away. I know there may have been something going on that wasn't detect... read more
Business response:
Hi Tiredof I., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. Please accept our sincerest condolences to your family for your loss.
I'm sorry to say, since Dr Menninger sold this practice, things have gone down hill.... I took my small Havanese in for her yearly check. The vet gave the vaccines before she weighed the dog. This alone was unsettling because she had gained a pound. And then she never got her anal glands suppressed she never got her for exam. And they patted her on the bottom and sent her on her way. They also do not offer nail trimming any longer and the customer service was deplorable. I am now looking for a new vet service after 25 years... read more
Business response:
Hello, Margo - Thank you for sharing your feedback. We are so sorry to hear about your disappointment. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further and answer any questions you might have about your recent visit. Our practice manager will reach out soon. If you miss our call, please feel free to reach out to us at fpcvet@gmail.com.
The doctors missed diagnosis my dogs more than once and charged a lot for scripts to get anything your dog needs for heartworm ticks you have to pay for a visit the doctors and staff are nice as they should be because they want your money we will be changing vets
Business response:
Hello, Ken H. Thank you for sharing your feedback. We are sorry to hear about your disappointment with our pricing. We are committed to providing exemplary patient care and hope our pricing reflects the level of service we provide. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at fpcvet@gmail.com.
Frequently asked questions about Family Pet Clinic Southampton
How is Family Pet Clinic Southampton rated?
Family Pet Clinic Southampton has a 4.7 star rating with 576 reviews.
When is Family Pet Clinic Southampton open?
Family Pet Clinic Southampton is closed now. It will open at 9:00 a.m.