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Fast Pace Health Urgent Care - Blountville, TN
- Urgent Care
- Blountville, TN
About this business
Location details
1913 TN-394, Suite C, Blountville, TN, 37617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Good but they had trouble getting my blood pressure the lady nurse tried 4 times and my arm was squeezing too tight and kept telling her it hurt really bad finally had to say Lady, get this off my arm the bp cuff was pinching my skin. She should have got a stethoscope and tried the lower arm like I suggested. The bp pumps don’t work on me.
Wait times were long, even with an appointment. My daughter went for a mild skin rash. I expected them to treat her with po prednisone (which she has tolerated well twice before for similar issues). They insisted on a shot of decadron (which my child has never had before). She woke up the next morning covered in redness from head to toe (I assume she had a reaction to the decadron). I called and was told to give Zyrtec and Benadryl and call back the next day. I called the following morning and was told that we could “walk i... read more
Business response:
Stella, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Long wait time for an office that was not busy. The NP I saw could have cared less why I was there. She was more concerned about my back and past history with that and not why I went there, which was a sore throat and earache. I will not return or refer anyone to go there.
Business response:
Leslie, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Dr was not explaining anything!! Only worried about Covid test and flu test!
102.7 temp and blisters on throat dont suggest he has anything that needs treatment is what I was told by the Dr on staff. Absolute terrible service and would NOT recommend to anyone. Do not go here!
Business response:
Your feedback is invaluable to us. We apologize for any inconvenience you experienced. Please feel free to reach out to us at (423) 662-7002 to discuss this further.
I had an order for drug screen for new job which had barcode & billing info I was prompted to checkin at keypad My internet on phone has been hit or miss for a few weeks so I Couldn’t access the form until I got back in my car to leave so the billing is incorrect. I listed employer I’m working not the staffing agency More ppl came in with sick kids also signed in And began touching everything We are entering flu season - my heart stopped as the mom (holding a sick sleep toddler) never told them to sit down
Business response:
Mary, Thanks for the recommendation!
I received a form stating I needed to “call for an appointment” at the Blountville facility for the lab draw I needed. When I called for an appointment I was told that they don’t schedule appointments by phone and that I needed to schedule online. When I went online to schedule it would not allow me to schedule at the Blountville facility…it was not an option. So I took my form without an appointment to the Blountville facility and they took me without even asking why I didn’t schedule an appointment. The registration pro... read more
Business response:
Kendra, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I felt like I wasn’t taken seriously and the Nurse practitioner talked to me rude and hateful, and acted mad cause I refused a covid test and flu test when I know my body and have a sinus infection, she refused to give me antibiotics and wanted to argue over the fact I had a pacemaker and can’t take Sudafed, I trust my heart dr and she was questioning that! She was not very professional, her name Was Courtney I do believe
I have been to Fast Pace in Blountville several times before and it has been great. I usually give good reviews. But this past visit I was very disappointed. The receptionist was very nice, but the nurse was very short with us and looked annoyed that we were there. I told them my child had a sore throat that started that morning and she gets strep so much, I wanted to go ahead and get her checked. He ran a strep test but seemed to get aggravated while swabbing my child. She did really good but kept gagging at the swab and he... read more
Frequently asked questions about Fast Pace Health Urgent Care - Blountville, TN
How is Fast Pace Health Urgent Care - Blountville, TN rated?
Fast Pace Health Urgent Care - Blountville, TN has a 4.7 star rating with 1,332 reviews.
When is Fast Pace Health Urgent Care - Blountville, TN open?
Fast Pace Health Urgent Care - Blountville, TN is closed now. It will open tomorrow at 8:00 a.m.