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Fast Pace Health Urgent Care - Kingsport, TN
- Urgent Care
- Kingsport, TN
About this business
Location details
1797 Fort Henry Dr, Kingsport, TN, 37664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Following up from a prior visit and still sick was there over 2 hours before I saw the nurse practitioner.
Doctor Steve was awesome. He took the time to talk with me and did not rush at all. Very efficient!! I will be back and will tell others!
Business response:
Paige, thank you for sharing your feedback. We truly value your insights and welcome any future comments or suggestions regarding your experiences with us.
Just needed to get blood drawn; my doctor said I should be able to go right in (after checking in) but I ended up waiting 30-45 mins. It wasn’t until I said I was about to leave when I finally got acknowledged and went back to a room. Then, it took a long time for them to take my blood (I have really thin veins). 3 different people had to work on me. So overall it was not a good experience and took way longer than it should have.
They could of done better i had a prosecutor done and they gave me many shots but i still felt the blade opening up the boil was very painful
Business response:
Elmer, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I think I already did your questionnaire but don’t mind doing it again. Great service, efficient, and knowledgeable. I especially liked medical professional. He was awesome.
Awesome!! I was very impressed by the entire staff, especially the medical practitioner. He was wonderful, professional, and knowledgeable!!! Seemed genuinely caring and kind!!!
Business response:
Patricia, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
Fast professional ,
Professional , efficient , timely
Business response:
Samuel, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
Whitney the nurse did well, we chatted a bit and she got some history from me. The doctor, Samantha, was impersonal. She rapid fired through questions and I felt rushed and like an inconvenience to her. She circled back afterwards and slowed down a little bit to allow for questions, but I felt unheard and like my being there was a waste of both of our time.
Frequently asked questions about Fast Pace Health Urgent Care - Kingsport, TN
How is Fast Pace Health Urgent Care - Kingsport, TN rated?
Fast Pace Health Urgent Care - Kingsport, TN has a 4.6 star rating with 1,268 reviews.
When is Fast Pace Health Urgent Care - Kingsport, TN open?
Fast Pace Health Urgent Care - Kingsport, TN is closed now. It will open at 8:00 a.m.