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Fast Pace Health Urgent Care - Knoxville, TN
- Urgent Care
- Knoxville, TN
About this business
Location details
206 Cedar Ln, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Facility at 2960 Winfield Parkway. Desk receptionist Sharon was professional. The director and coordinator were not. They lacked any skills in customer service and refused to listen to my complaint like children: turning and walking away. They refused to give me their names and when I asked for corporate's phone number, they gave me billing's number. Someone must of talk a little sense into them as one of them returned and had Sharon write down their names. They refused to even look at me. I'm a 53 year old professional. The... read more
At check in it took almost a hour to get check in. I was the only one there. After I was check in, the nurse practitioner came in, it wasn’t their long, at check in I have two insurance company the person check me in told me I had a copay, I try to explain to her that I didn’t have a copay because what one insurance don’t pay the other one will, so to get seen I had to pay a 35.00 copay, which is not correct. I they the check in person needs more training on check in and insurance.
Waited there for 2 and a half hours to find out I had covid. They took the test that takes 15 minutes and didn’t come back in for an hour.
Came in for a COVID/Strep test the First Lady I had was really sweet. The doctor came in and I mentioned I had a severe sore throat and I couldn’t eat or drink: or breathe sometimes. I received no medicine and was told to buy Zyrtec and eat vegetables. (I can’t eat) A Walgreens employee helped me out more than the visit to this urgent care.
I will say they did get me in fast. That’s always great. I went in for an injury after falling on my buttock. During the initial visit they said most likely it doesn’t need X-rays, so I didn’t get any. It became an open wound unbeknownst to me. I didn’t realize that it could turn into a wound from the initial visit. During the second visit they established it needed wound care. The NP said she called a few places and couldn’t get ahold of anyone, due to busy lines. I drove to the Tennova Wound Care listed on the referral a... read more
Frequently asked questions about Fast Pace Health Urgent Care - Knoxville, TN
How is Fast Pace Health Urgent Care - Knoxville, TN rated?
Fast Pace Health Urgent Care - Knoxville, TN has a 4.5 star rating with 855 reviews.
When is Fast Pace Health Urgent Care - Knoxville, TN open?
Fast Pace Health Urgent Care - Knoxville, TN is open now. It will close at 8:00 p.m.