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Fast Pace Health Urgent Care - Lake Charles, LA
- Urgent Care
- Lake Charles, LA
About this business
Location details
2900 Gerstner Memorial Dr, Lake Charles, LA, 70601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They was fast and concerning. They got us in the back within 5mins. The X-rays went smooth and fast. Dr came in and was straight forward and got us schedule with the orthopedic. They are the best in town.
Business response:
Orlando, thank you for the positive review. We look forward to helping with your care soon. Stay #fastpacehealthy
I did not have a good experience. The receptionist was not kind or helpful. The medical assistant wasn’t knowledgeable. She did not have the proper tools or good bedside manner. I will not be back.
I notified them that I was pretty sure I had strep throat, they tested for flu and COVID (both negative) and called me out some cough medicine. Went to another urgent care the next day and told them the same thing and I tested positive for strep throat.
I told the receptionist that I was weak I had been vomiting all night and morning.. and still the bitch made me fill out paperwork as if it couldn’t wait until I was seen by a doctor or after care.. their so scared of not getting paid they would make a half dead person full out paperwork before seeing a doctor.. I’ll never chose this urgent care again..
Sorry I arrived at what must’ve been a late lunch, I expected a normal wait time to be seen. Sign in methodology is good but that’s where it ended! My mother and I sat there for an hour, lunch was delivered , aft thy first hour, I was taken to the back, my body taken and left to sit there after being told that I would have to wait five minutes for an X-ray After sitting in pain for another hour and fifteen Until I got up and got my mother from waiting area And left within even being touched! The experience t horrible ... read more
Terrific staff! Low wait time. Attentive, caring doctor. They were thorough and competent. They were able to refer me to a specialist and get me in to see them immediately. I greatly appreciate all that was done for me.
Wonderful service, I was seen early, the doctor was well informed and addresssed the problem directly. I highly recommend them.
Business response:
Shannon, thank you for the positive review. We look forward to helping with your care again. Stay #fastpacehealthy
Bathrooms were dirty, the girl in the front was extremely rude to patients, I wanted an hour in the lobby to be seen even tho I pre registered online and was first in line on the screen. I know people have bad days but the lady up front shouldn’t be yelling at elderly patients who need help filling out a form.
1 hr waiting Front desk not helpful Once I was received personel informed me they could not attend men
Frequently asked questions about Fast Pace Health Urgent Care - Lake Charles, LA
How is Fast Pace Health Urgent Care - Lake Charles, LA rated?
Fast Pace Health Urgent Care - Lake Charles, LA has a 4.4 star rating with 644 reviews.
When is Fast Pace Health Urgent Care - Lake Charles, LA open?
Fast Pace Health Urgent Care - Lake Charles, LA is closed now. It will open tomorrow at 8:00 a.m.