Fast Pace Health Urgent Care - Lebanon, KY

4.4

Urgent Care
Lebanon, KY

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

757 W Main St, Lebanon, KY, 40033, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	1:00 p.m. to 5:00 p.m.

4.4550 reviews

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Ryan M.

9 months ago

Nurse come through the door telling me I had covid or flu. Informed her I took a covid and flu test before coming to clinic. She insisted it was one or the other. She retook my swabs and said it would take 10 minutes to run test. About 3 minutes later she was back saying I had flu A. I symptoms only lasted for about 12hrs, then gone. I retook a covid and flu test at home 12 hrs later and was negative once again. I did feel bad enough for a few hrs that I that could be flu, but never had runny nose or cough. I don’t believe t... read more

Business response:

Ryan, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Sharon H.

11 months ago

My appointment was at 1:20. Only waited a few minutes to go to exam room but I waited over 45 minutes for the practitioner nurse how I know it was so long I got a voicemail while waiting I personally think that is a long wait, there was only 1man in the waiting room it was empty but they were nice I was not feeling well at all so the long wait was frustrating, I looked at the time I got the voicemail that’s how I knew how long it was

Business response:

Sharon, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.

Clara G.

a year ago

I was dismissed after being sick for five days. Said nothing was showing up positive. I have been coughing up like green hard chunks with sinus pressure and pain for several days now and told there is no sign of infection when clearly there is.

Business response:

Haley, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Laura B.

a year ago

Dr refused to order labs and refill my levothyroxine

Jason H.

2 years ago

Made appointment because I had a bad allergy infection. Every time I have been in there was given a shot and felt better within a few hours. Picked up medication at pharmacy and nothing more than over the counter medication. Why go to doctor to if they don’t prescribe something that will help. Wasted co pay and billing my insurance for nothing. I’m still in bed sick going on three days

Leticia S.

2 years ago

always a rude lady at the front desk & extremely slow service. can always hear the staff laughing & cutting up in the back (while there are people waiting to be seen in the lobby). anytime i have to come here, i already know ill be waiting an hour or more until i am even called to the back.

Bella D.

2 years ago

I score the provider 100% she was great with my daughter

Emma B.

3 years ago

they always assume you’re “pregnant” instead of having stomach ulcers or something.

Jennifer P.

3 years ago

Prescribed wrong antibiotics for strep called due to no improvement. No call back, returned to be seen again, charged $100 for second unnecessary visit.