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Fast Pace Health Urgent Care - Madisonville, TN

4.6

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Location details

4008 Hwy 411, Madisonville, TN, 37354, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.6895 reviews
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Amy T.'s profile image
Amy T. 
6 months ago

The physician did fine but the wait was horrible. I checked in online for a 9:14 time, arrived at 9AM but wasn’t called back until around 11AM 

Business response:

Amy, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Sherri K.'s profile image
Sherri K. 
10 months ago

I’m not sure how I feel about this. 

Business response:

Sherri, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189. 

Mitchell B.'s profile image
Mitchell B. 
a year ago

I saw Amanda as my primary care Dr just to get prescriptions for blood pressure medication. Now she's no longer with the company and they tell me I've got to see another Dr and spend more money (self pay) in order to get my prescriptions refilled and it's only been 3-4 months. THIS IS A RIPOFF! DO NOT USE Fast Pace as a primary Dr. 

Business response:

Mitchell, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189. 

Brenda F.'s profile image
Brenda F. 
a year ago

Needed a tetnus shot and an x-ray. They didn’t have either. Not the professional service I expected. Felt as though I was tricked into paying a huge copay and a doctor’s bill for no service. 

Elma V.'s profile image
Elma V. 
2 years ago

I need a dr not a nurse to take care of the issue 

Adin W.'s profile image
Adin W. 
2 years ago

My son’s ears, nose and throat were all bothering him. Had a cough and some congestion. The doctor did not look in his ears to check for infection. She very quickly glanced at his throat. She stated “you probably have some fluid in your ears” but he wasn’t given anything except Flonase. Very poor bed side manner. The nurse was very nice though. 

CHANCE S.'s profile image
CHANCE S. 
3 years ago

The website said you offered diagnostic come to fine no you don’t. So now we sit in the waiting room at the hospital. The website should state what services are offered at each location. But the staff was great…. 

KATIE E.'s profile image
KATIE E. 
3 years ago

I felt I was tested for things that were not even an issue. Even when I said no to them. 

Frequently asked questions about Fast Pace Health Urgent Care - Madisonville, TN

How is Fast Pace Health Urgent Care - Madisonville, TN rated?

Fast Pace Health Urgent Care - Madisonville, TN has a 4.6 star rating with 895 reviews. 

When is Fast Pace Health Urgent Care - Madisonville, TN open?

Fast Pace Health Urgent Care - Madisonville, TN is open now. It will close at 8:00 p.m.