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2747 Kirby Rd, Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
So bad experience to this clinic that i waited for more than 2 hours for a 3 minutes checkup, then after i finished ill go to kroger to pickup my medicine but they dont have a record of me so i waited till morning to go back to the clinic, waste of my time and my job. So disappointed on this clinic.
Business response:
Orlie, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Terrible experience. There for 3 hours and still didn’t see a provider. The place was very unprofessional and I will never return. I hope no one ever experiences what I did there and hope there is improvement.
Business response:
Harmony, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
This was a terrible experience. It started off fine, and the fact that there were only two people in the waiting room, made no sense that the treatment was so awful. The assistant physician needs to really check herself. She was not concerned at all about patient needs. She was more concerned about timing. If she did not make her six minutes, then it was a problem. The fact that she even told me that we only had six minutes, is disgusting. That is for the team to know. And sometimes, we go over. That should have been discuss... read more
Business response:
Karen, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
I’m still sick waiting for nurse to call with results!
Business response:
Carl, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The receptionist along with other staff members could be overheard laughing and chatting while several people waited to be either checked in or seen. My wait time was extremely long over an hour, totally unacceptable.
Business response:
Alissa, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Very long wait. Appointment was for 11:54 but did not get called back until 1:20. Doctor visit itself was fine.
Business response:
Daniel, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Very unprofessional medical assistance talk about the patient as well
Business response:
Christie, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
My appointment was at 4:00. I arrived at 3:40. No one was in waiting room and I had already preregistration. Front desk personnel asked why I was there, I told her my symptoms and she had me take a seat. She was very impersonal. I sat for at least 20 minutes and was called back to exam room. As I entered my room several nurses/MAs sat at desks in open area eating chicken/ribs or whatever in takeout containers. Not a good look. I was not impressed. However when FNP, Olivia came in room, she was very kind and attentive and rea... read more
They seemed like they were rushing and didn’t check for all my symptoms I had to go to the emergency room because what they prescribed me wasn’t the right medicine for my needs
Fast Pace Health Urgent Care - Memphis, TN has a 4.6 star rating with 2,006 reviews.
Fast Pace Health Urgent Care - Memphis, TN is open now. It will close at 8:00 p.m.