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Fast Pace Health Urgent Care - Moss Bluff, LA
- Urgent Care
- Moss Bluff, LA
About this business
Location details
242 Sam Houston Jones Pkwy, Moss Bluff, LA, 70611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
After I told the nurse what was going on, she leaves the room and I instantly start to hear laughing. Finally when the doctor or nurse practitioner came in she was giggling the whole time about what was going on with me. It was pretty obvious they were laughing about it outside the room. Very unprofessional
Business response:
Kelton, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I waited over an hour longer than my scheduled appointment. Which I understand happens. The nurse did a strep swab. Then the doctor walked in and couldn’t diagnose me. Quickly chose allergies as my diagnosis and offered me antibiotics and a numbing medicine for my throat. I got to my car and my release paper states they preformed a Covid 19 swab. I was never swabbed for Covid or the Flu. No mention of Strep on my paper. It says my diagnosis is laryngitis and sinusitis. I don’t have a runny or stopped up nose. Went to get the... read more
Business response:
Sierrah, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I’m sure my insurance was billed $400 for you to take my blood pressure. That is all that was done.
Business response:
Jesse, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Got bit by a spider. Doc got me going. Please keep this staff. I’ve been around the medical field for about 45 yrs. These people click together. Oh give Dr. Ashley a raise. 🙏
Awesome. Doc is the best.
It felt like the NP and the lady that came in after could not be bothered during my appointment. The last lady that came even stating “you don’t look like you’re that sick, I can walk in a room and tell if someone is really sick” I’m not sure how I was supposed to look or act for them to believe I was not feeling well. I used to love coming here for my family. Definitely will never be back after the encounter yesterday.
Business response:
Alexandria, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The nurse practitioner definitely needs more people skills. Very dry quick to getting the sit-in over. I actually had more questions that didn’t get answered. Just made me feel like cattle moved through the system as fast as possible. I definitely will not be back to this facility. Not for paying my hard earned money and to get this type of treatment. The person who checked my blood pressure did a great job and was very pleasant and thorough. The nurse practitioner definitely was not.
Business response:
Anthony, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
The nurse in back was great. The receptionist at desk was as rude as they come.
The Dr or Nurse Practitioner that I saw was awesome and. She was very helpful and done an outstanding job and i am not sure that I have ever had any Dr or nurse practitioner that made my visit as comfortable as she did.
Frequently asked questions about Fast Pace Health Urgent Care - Moss Bluff, LA
How is Fast Pace Health Urgent Care - Moss Bluff, LA rated?
Fast Pace Health Urgent Care - Moss Bluff, LA has a 4.3 star rating with 950 reviews.
When is Fast Pace Health Urgent Care - Moss Bluff, LA open?
Fast Pace Health Urgent Care - Moss Bluff, LA is open now. It will close at 5:00 p.m.