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Fast Pace Health Urgent Care - Moss Bluff, LA
- Urgent Care
- Moss Bluff, LA
About this business
Location details
242 Sam Houston Jones Pkwy, Moss Bluff, LA, 70611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Its been 3 days since my visit and i have yet not heard anything on the x ray that was taken on my hand.
Business response:
Brock, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Horrible. Finely got called back 1:10 after my 9am appointment. Then waited another 20 minutes in an exam room for them to come get us for a X-ray. We left. Should have knew we would be waiting when food was delivered to the building.
I made my appointment online and arrived early. It still took over and hour for me to even get call back. When I checked my spot in line it showed I was next and they took 3 people back before calling me at that point. Then once in the back it took over 30 minutes to be seen. This was disappointing.
Receptionist would not take primary insurance card, stated it don't work after Jan 1, charged my sister $60.00 copay using secondary insurance only, told the receptionist my sister has both medicare and secondary insurance. I stated since she was a prior patient that her cards should have been on file but was told that it wasnt! ??? Why wasnt it???This is unexceptable! Also the clinic is supposed to be open at 8 am on Sunday, my handicapped sister waited in cold weather outside till 8:15 before some finally came to open doo... read more
Waited for an hour and 15 minutes just for the “doctor “ to spend less than one minute in the room with me. I won’t be back.
So I went in because I had a bad sore throat with fever. They swabbed me for COVID, flu, and strept. The provider comes in and says that my strept swab was positive and she could either do antibiotics or see if it passes. I said well strept doesn’t go away on it’s own. She said well it’s probably a false positive. Then the nurse comes in while I’m talking to her and says I have COVID too. So the provider said oh yeah see that’s why your throat hurts because you have COVID. This is my third time with COVID and my throat has n... read more
I went through the online portal to register her and secure an appointment time. I arrived 10min early like I what was required of me. But I still had to wait 30min after my appointment time.
Very professional!
Service was fast and staff was very professional!
Business response:
Allen, thank you for the positive review. We look forward to helping with your care again. Stay #fastpacehealthy
Frequently asked questions about Fast Pace Health Urgent Care - Moss Bluff, LA
How is Fast Pace Health Urgent Care - Moss Bluff, LA rated?
Fast Pace Health Urgent Care - Moss Bluff, LA has a 4.3 star rating with 950 reviews.
When is Fast Pace Health Urgent Care - Moss Bluff, LA open?
Fast Pace Health Urgent Care - Moss Bluff, LA is open now. It will close at 5:00 p.m.