This profile has been claimed by the business owner or representative.
Fast Pace Health Urgent Care - Pearl River, LA
- Urgent Care
- Pearl River, LA
About this business
Location details
64410 LA-41, Pearl River, LA, 70452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They decided to bill for a treatment that was performed on February 13, 2023. This on May 28, 2023. First, we were not there on 2/13. Second, when we questioned the billing of $476, they immediately charged my credit card $250. They have made excuses for the billing but have done nothing to resolve. There was a visit there on a Saturday in February to test for possible Covid. Seems $476 is pretty steep to stick a Q-tip in our nose.
They decided to bill for a treatment that was performed on February 13, 2023. This on May 28, 2023. First, we were not there on 2/13. Second, when we questioned the billing of $476, they immediately charged my credit card $250. They have made excuses for the billing but have done nothing to resolve. There was a visit there on a Saturday in February to test for possible Covid. Seems $476 is pretty steep to stick a Q-tip in our nose.
Business response:
Hi *****, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or (931) 253-1110 ext. ****to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward to ... read more
Biggest joke I've ever heard of. I pay for my insurance and nobody told me anything I've never had to pay anything but my co-pay and I did before I was saw. 2 weeks later they send me a bill for $250?. I tried calling stayed on hold for an hour and I hung up. I go there they say "we're an emergency clinic now" so I give them my other insurance and they never even notified my other insurance provider.... Then they pull $250 out of my bank account.... ********
Business response:
Hi Sir/Madam, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or (931) 253-1110 ext. ****to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward... read more
I went to the Fast Pace in Athens, TN yesterday with a severe sore throat, swollen neck, and ear pain. They sent off for a strep test but the next day it was even worse so I went back. The practitioner hadn't even checked my ear the day before so i was thinking maybe it was an ear infection. As I'm sitting in the exam room I can hear the whole staff laughing and talking about me coming back. I wouldn't have come back if it hadn't been unbearable. When the practitioner finally got through making fun of me with the staff, she ... read more
Business response:
Hi *******, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or ***** ******** ext. ****to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward t... read more
Their whole billing is fraudulent. Paid in full. Still sending me bills for new charges after. Even with 2 insurances.
Business response:
Hi *****, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or ***** ********ext. ****to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward to h... read more
I had an appointment today at 2:30. I waited 1 hour in the lobby. Then I was called to the medical room and waited another hour for the Dr. I could hear in the hallway they were taking patients who had arrived after me. I was never seen for my illness by a Dr. So after 2 hours I left. Fifteen minutes after I left the nurse called me and offered me medical treatment. I told her I was not treated fairly and return my money. She hung up on me.
Business response:
Hi *****, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or ***** ******** **** ****to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward to ... read more
Nothing about Fast Pace clinics are “fast” or convenient. When they first opened the doors you could get in and out in less than an hr. Now you are lucky to be called back before an hour and a half wait. Fast Pace clinic in Savannah TN is the absolute worst. Will never get my business again.
This place in morristown tn needs to be shut down !!! After 2 days still can't talk to a real person to get our medicine turned in and I don't trust them to even know if this is the right medicine I need !!! No good for nothing place , except take your money an send you on your sick way !! Close them down ,before some dies !!!
Business response:
Hi ***********, we are sorry to hear about your displeasure. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or (931) 253-1110 ext. **** to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We loo... read more
Listened to staff talk loudly about patients drug test and they talked about sperm. My urine cup was handled without gloves before and after I left my sample. She poured my urine into a tube without gloves.
Business response:
Hi ******, we are sorry to hear about your issue. We hold ourselves to a high standard of care and would appreciate the opportunity to discuss this with you directly. We ask that you contact our patient services department at customeservice@fastpacehealth.com or (931) 253-1110 ext. **** to discuss your concerns. As a covered entity, HIPAA prohibits us from discussing any protected health information (i.e. medical information) with the Better Business Bureau in the absence of a HIPAA compliant authorization. We look forward t... read more
Frequently asked questions about Fast Pace Health Urgent Care - Pearl River, LA
How is Fast Pace Health Urgent Care - Pearl River, LA rated?
Fast Pace Health Urgent Care - Pearl River, LA has a 4 star rating with 549 reviews.
When is Fast Pace Health Urgent Care - Pearl River, LA open?
Fast Pace Health Urgent Care - Pearl River, LA is closed now. It will open at 8:00 a.m.