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Fast Pace Health Urgent Care - Pikeville, KY
- Urgent Care
- Pikeville, KY
About this business
Location details
115 Lee Ave, Suite 101, Pikeville, KY, 41051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
It took a while to get waited on even with an appointment but all of the staff was super super nice
Quick service
The staff was great! Although I thought they should have prescribed me medication since I was diagnosed with Covid. I left there with the confirmation I had it but nothing to help get rid of it.
Terrible APRN that works here by the name of Crystal Coleman. She is straight up rude as soon as she walks in and makes you feel like you’re wasting her time no matter what you go in for. Never had a bad experience until I have seen her twice now. Came in for heartburn and she said “this is an urgent care”. Yes? And this is an urgent need and not care that needs to be taken to the ER. Heartburn is not life or death. I paid $35 for my copay and had my insurance ran. Feels like she is just pushing patients out the door and tak... read more
Business response:
Stephen, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Did fine I was pleased
Business response:
Teddy, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I sat in the waiting room for almost an hour after pre registering online. While I was waiting no one was taken back nor did anyone come out. After being taken back I was there no longer than 5 mins for them to tell me they could not help me or do anything for me. However they got their $50 from me to absolutely do nothing. I listed what was wrong on my registration if they would have told me at the desk they couldn’t help me this wouldn’t have been such a negative review just to charge me for nothing. I will not ever be re... read more
Business response:
Michael, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Customer care was awful, the lights when out and I was asked if I had turned the lights out in the doctors office. The doctor barely looked at me and said I seemed fine without thoroughly checking my symptoms. When the lights went out she said “yay maybe we can go home” to the nurse. Very unprofessional. Pikeville Kentucky was the location, last name Coleman
Business response:
Zachary, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Front desk service was very rude. Will not recommend. Appointment was for 1:30. Didn’t get back until 2:30. Doctor was very nice.
Business response:
Emma, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Less than satisfactory no real concern or empathy shown to me as a pt what so ever by the practitioner very disappointed with the level of care I was offered I left went to the va outpatient clinic was seen via tele communication with dr Nash problem was discussed treatment given
Business response:
Samuel, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Pikeville, KY
How is Fast Pace Health Urgent Care - Pikeville, KY rated?
Fast Pace Health Urgent Care - Pikeville, KY has a 4.7 star rating with 1,019 reviews.
When is Fast Pace Health Urgent Care - Pikeville, KY open?
Fast Pace Health Urgent Care - Pikeville, KY is closed now. It will open tomorrow at 8:00 a.m.