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Fast Pace Health Urgent Care - Pikeville, KY
- Urgent Care
- Pikeville, KY
About this business
Location details
115 Lee Ave, Suite 101, Pikeville, KY, 41051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Customer care was awful, the lights when out and I was asked if I had turned the lights out in the doctors office. The doctor barely looked at me and said I seemed fine without thoroughly checking my symptoms. When the lights went out she said “yay maybe we can go home” to the nurse. Very unprofessional. Pikeville Kentucky was the location, last name Coleman
Business response:
Zachary, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Front desk service was very rude. Will not recommend. Appointment was for 1:30. Didn’t get back until 2:30. Doctor was very nice.
Business response:
Emma, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Less than satisfactory no real concern or empathy shown to me as a pt what so ever by the practitioner very disappointed with the level of care I was offered I left went to the va outpatient clinic was seen via tele communication with dr Nash problem was discussed treatment given
Business response:
Samuel, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The Dr was in and out in 10’seconds or less. Didn’t even look at my son. She said you think he has hand foot and mouth that’s what it is nothing we can do bye
Business response:
Oliver, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I paid $50 copay. Complaint was chest congestion. Not one person listened to my chest. Didn’t even put hands on. Terrible. Do better.
Business response:
Candace, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I was sick and filled all paper when they told me that I had a 35.00 co pay I reach them 40.00 dollars and they said sorry we have to have a credit or debit card, I don’t have either so I left. I think it’s sad that you guys turn people away because you don’t accept cash. I will never return there and I will not recommend to anyone else, very disheartening.
Business response:
Karen, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I felt the provider spoke in a very condescending tone. I don’t feel like she listened to me
Business response:
Kimberly, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
This place is awful. My husband and I were exposed to Covid 19 and none of the workers wore masks even after we told them. My husband had had a fever of 100+ the last couple days and they told us our symptoms were "mild" even though I've been vomiting too. They put us in the same exam room together (no privacy). The person who took our blood pressure did it wrong multiple times and eventually put in a random number on the computer for both of us. She had the worst attitude ever. Didn't wear gloves or a mask during swabs. She... read more
Very rude and made me wait a very long time after they saw me for the paperwork .
Frequently asked questions about Fast Pace Health Urgent Care - Pikeville, KY
How is Fast Pace Health Urgent Care - Pikeville, KY rated?
Fast Pace Health Urgent Care - Pikeville, KY has a 4.7 star rating with 1,048 reviews.
When is Fast Pace Health Urgent Care - Pikeville, KY open?
Fast Pace Health Urgent Care - Pikeville, KY is closed now. It will open at 8:00 a.m.