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Fast Pace Health Urgent Care - Pikeville, KY
- Urgent Care
- Pikeville, KY
About this business
Location details
115 Lee Ave, Suite 101, Pikeville, KY, 41051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The provider did not even leave the doorway to examine me. She came in said you have a toothache I’ll call in clindamycin I told her my ear was really bothering me from before the tooth and how it hurt to swallow she did nothing. She didn’t even check for swelling near my jaw like I mentioned. She may have spent 1 min in total with me. She didn’t even come fully inside the room to speak to me. It was not busy I was the only patient back in the room I still had to wait on her to come in and no one else Was waiting when I went... read more
Business response:
Kendra, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I went there today for a UTI test. I understand it’s an urgent care, but there was not a soul there. I went back, gave them a urine sample then an older nurse practitioner came in and told me that she had the stomach virus without a mask and that everyone there was sick and that I just might as well realize that I was gonna be sick too because everything was there and it was just out of the blue and I do not have an understanding of why someone would act that way and again why do you have people working that are sick or even... read more
Terrible APRN that works here by the name of Crystal Coleman. She is straight up rude as soon as she walks in and makes you feel like you’re wasting her time no matter what you go in for. Never had a bad experience until I have seen her twice now. Came in for heartburn and she said “this is an urgent care”. Yes? And this is an urgent need and not care that needs to be taken to the ER. Heartburn is not life or death. I paid $35 for my copay and had my insurance ran. Feels like she is just pushing patients out the door and tak... read more
Business response:
Stephen, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Did fine I was pleased
Business response:
Teddy, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I sat in the waiting room for almost an hour after pre registering online. While I was waiting no one was taken back nor did anyone come out. After being taken back I was there no longer than 5 mins for them to tell me they could not help me or do anything for me. However they got their $50 from me to absolutely do nothing. I listed what was wrong on my registration if they would have told me at the desk they couldn’t help me this wouldn’t have been such a negative review just to charge me for nothing. I will not ever be re... read more
Business response:
Michael, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Customer care was awful, the lights when out and I was asked if I had turned the lights out in the doctors office. The doctor barely looked at me and said I seemed fine without thoroughly checking my symptoms. When the lights went out she said “yay maybe we can go home” to the nurse. Very unprofessional. Pikeville Kentucky was the location, last name Coleman
Business response:
Zachary, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Front desk service was very rude. Will not recommend. Appointment was for 1:30. Didn’t get back until 2:30. Doctor was very nice.
Business response:
Emma, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Less than satisfactory no real concern or empathy shown to me as a pt what so ever by the practitioner very disappointed with the level of care I was offered I left went to the va outpatient clinic was seen via tele communication with dr Nash problem was discussed treatment given
Business response:
Samuel, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The Dr was in and out in 10’seconds or less. Didn’t even look at my son. She said you think he has hand foot and mouth that’s what it is nothing we can do bye
Business response:
Oliver, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Pikeville, KY
How is Fast Pace Health Urgent Care - Pikeville, KY rated?
Fast Pace Health Urgent Care - Pikeville, KY has a 4.7 star rating with 1,064 reviews.
When is Fast Pace Health Urgent Care - Pikeville, KY open?
Fast Pace Health Urgent Care - Pikeville, KY is open now. It will close at 8:00 p.m.