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Fast Pace Health Urgent Care - Pineville, LA
- Urgent Care
- Pineville, LA
About this business
Location details
57 Pinecrest Dr, Pineville, LA, 71360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
It was extremely difficult to get signed in. First of all I had my phone on silent due to I’m at the doctors office. I didn’t know you texted me to sign myself in on my phone. After about 30 minutes the lady asked me why I hadn’t done it yet. Then she had to come out several times to assist me. I’m in my 70s and don’t know how to do that. Then, we waited at least another hour to be called back. Then the medication she prescribed didn’t work and I had to go to my primary doctor a couple of days later.
Business response:
Francisco, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Worst experience ever! People at the front must hate there job because they were so rude, the blonde hair doctor is super sweet but the other people don’t take there time with you what so ever and are extremely rude as well. I know rapids urgent care closed leaving this place one of the only options but I definitely do NOT recommend coming here!
Business response:
Michelle, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Needed an antibiotic shot to seep the wellness up and this is dragging out with pills . I will not go back . Would rather pay for service and get well faster.
The automated sign-in system was very confusing. I asked the receptionist for assistance & she helped, but her demeanor was as if she didn’t want to because she was trying to order lunch for everyone. We have been to Fast Pace before & our info was in the system. The lady that took my minor daughter’s vitals didn’t acknowledge me at all. The NP was very nice & professional. When we left the receptionist wasn’t at the front desk (I’m assuming she went yo pick up their lunch), so we weren’t checked out & I’m not sure if we owe... read more
The NP told us she could go back to school as long as she didn’t have fever. I have never heard that before. It’s always been 5 days you’re contagious. She also said anything over 103 is considered fever. I thought it was 99.1. I was not impressed I will not be going back.
NP knowledgeable and caring. Had to wait 20 minutes. If there could be a way to separate the sick coughing patients in a separate area.
Didn’t get treated for what we came in for .
I was able to get in and out of my appointment in a timely manner.
Very nice environment. Nurse is thorough, Doctor knows her stuff
Frequently asked questions about Fast Pace Health Urgent Care - Pineville, LA
How is Fast Pace Health Urgent Care - Pineville, LA rated?
Fast Pace Health Urgent Care - Pineville, LA has a 4.5 star rating with 759 reviews.
When is Fast Pace Health Urgent Care - Pineville, LA open?
Fast Pace Health Urgent Care - Pineville, LA is open now. It will close at 8:00 p.m.