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Fast Pace Health Urgent Care - Sylacauga, AL
- Urgent Care
- Sylacauga, AL
About this business
Location details
41375 US-280, Suite-B, Sylacauga, AL, 35150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Very helpful at the front desk and fast healthcare visit. I will be informing my family and friends and my visit. When I need some fastpace health care I will be coming back, thank yâallÂ
You. Guys were the best ever!!! Treated me like a feather which I didnât deserve. My burn is a little better today, thanks for the scrip for Silverdene and the antibiotic youâre caring by Van and nurses and check in was no less than superb !!!! I give all of you a 10!!!! Thanks!!!!Â
Absolutely horrible will never go back there some of the staff was so so rudeÂ
Business response:
Troy, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.Â
Prescription were not called in and had to argue with yall about it because you keep saying that they wereÂ
Business response:
Paisley, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189. Â
It was terrible. From the minute I walked in til I left. Wonât be back.Â
Business response:
Tony, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service â customerservice@fastpacehealth.com or (615) 819-1189.Â
Paityn was seen twice, 5 days apart, 2 different doctors. Our first visit, Feb. 2, went great. Second visit, Feb. 6, not so much! Doctor didnât have a clue Paitynâs name, age, or condition. No medical options given, just gave ANOTHER antibiotic; yet claims weâre treating a VIRAL INFECTION!Â
We were billed for $15 co-pay which we paid and the check cleared our back on 4/30/24 we have received several bills by mail and spoke with the Sylacaug office as well as the Tennessee office several times and was assured it has been paid. Today 6/6/24 we received another call from someone representing Fastpace saying it had not been paid, this person could not speak English very well. We will never use Fastpace again and I guess we will need to get a lawyer to stop this nonsense. Â
Check in process used to be easy. Now I have to re-register every time I go, even though you are my primary provider and I have been there 5 times in 2 months. Itâs a total hassle. Other offices only make me register once a year with paperwork.Â
Went in for visit due to coughing, head and chest congestion. Tested positive for Strep. Was prescribed an antibiotic. Asked the nurse practitioner if this medicine would cause another type of female infection and if so to prescribe something for it. He stated that the antibiotic shouldnât. However, I knew it would because Iâve taken them before. By day 4 the other infection presented itself very badly I called at 9 AM to ask that the medicine to cure it be called in for me. When I get to pharmacy at 3:00 PM there had not be... read more
Frequently asked questions about Fast Pace Health Urgent Care - Sylacauga, AL
How is Fast Pace Health Urgent Care - Sylacauga, AL rated?
Fast Pace Health Urgent Care - Sylacauga, AL has a 4.8 star rating with 999 reviews.Â
When is Fast Pace Health Urgent Care - Sylacauga, AL open?
Fast Pace Health Urgent Care - Sylacauga, AL is closed now. It will open tomorrow at 8:00 a.m.Â