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160 Hendersonville Rd, Asheville, NC, 28803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
THIS PLACE IS TERRIBLE. I have been sitting here for 35 minutes waiting for a drug screening for my job. 5 Minutes into my wait time i exclaimed that i needed to use the restroom. I asked if the cup was ready for me and the response was "sit down it has to warm up" Clinical was great. Admin was terrible. They did nothing but sit on their phones and have a super rude attitude. never again
Have gone when they were supposed to be open only to find them closed with no change to their voicemail hours or website. They make "appointments" but still seems you can wait almost 2 hours once you show up for your appointment. Just terrible. When asking the person at the front desk why it takes so long even with an appointment she literally said "They shouldn't call them appointments..."
My poor girlfriend has been in the waiting room for 45 minutes with a full bladder just to get a urine sample test for her new job. The woman at the counter just told her she would be next and called in two other patients before her. Pray for her
Don't. Go. Here. It's a serious waste of your time. I went for a ore employment drug screen and waited an HOUR to pee in a cup. I finally had to give up and have my epassport sent to another clinic that takes appointments.
What a joke- Fastmed walk-in is horrible attitude and service. I had possible arm fracture. Went to FastMed. Was told appointments only!!!!! They had nothing available that day. Good thing I did not have a serious laceration!!! Left FastMed and went to Mercy Care and received great care with a friendly attitude. Also, FastMed charged my wife several hundred for a COVID TEST and insurance would not pat. Do not go to FastMed. Lots of good urgent care in Asheville but NOT FASTMED
I guess you have to give one star, but I don't know if I would have given even that. Yes, the staff members were kind, but they kindly told people they didn't have time to see anyone. I was told to just walk in to get a pre-employment drug screen. I waited almost 2 hours to be seen. It took less than 10 minutes to get my drug screen done and sign the little tabs that sealed it up. I'm guessing there's only ONE care giver (Med Tech) in the back providing services. As an RN, I know what it's like to be busy, but I also k... read more
Rude front desk attendant. The parking lot was nearly empty, and I can see why. They need to learn how to update their website (and Google listing) to reflect that this is no longer a walk-in clinic and is appointment only.
Addition: They sent the prescriptions to a pharmacy that is closed on Saturday. Real class act. Addition #2: Correction- they NEVER SENT THE SCRIPTS OVER AT ALL. Well, they lie. They should be called "Leisurely Pace Med." Literally NO ONE was here, and they make you stand while in pain to fill out around 30 pages of garbage. Then you wait... Then they take you into a room... Then you wait... Then they come in to take vitals after a while. Then you wait... I mean, it's better than CVS, whose "fast clinic" basically told u... read more
Business response:
Thank you for posting this review, Dana. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? Thank you.
Went in for a simple pre-employment physical and was there for 2 1/2 hours. Israel at the front desk was a total b....ch. The nurse/tech (?) put on gloves then handled everything in the world with her gloved hands. Employees were like robots, no one communicated what they were doing or what was going to happen next. Worst experience ever at a healthcare facility. Never again.
Business response:
Thank you for taking the time to share this review, Susan. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
FastMed Primary Care has a 3.9 star rating with 223 reviews.
FastMed Primary Care is closed now. It will open tomorrow at 9:00 a.m.