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FastMed Urgent Care
- Urgent Care
- High Point, NC
About this business
Get on the faster track to quality urgent care. FastMed has almost 200 walk-in locations throughout Arizona, North Carolina, Texas, Florida, and California. Our services are available during convenient hours, including evenings and holidays, with no appointment necessary. In addition to providing immediate walk-in attention for an injury or illness, we provide routine services, including COVID-19 testing, flu shots, occupational medicine, and school or sports physicals.
Location details
2101 North Main St, Ste 101, High Point, NC, 27262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Front Desk lady was Rude and the Dr don’t know what he was doing , Don’t have Medicine and only send you to the emergency room just for UTI And really expensive Please people Don’t go !!!!!!!!
Business response:
First of all, thanks so much for taking the time to write to us. We value your feedback. We’d like to connect with you directly to understand in more detail what happened with your specific experience. We strive to exceed the expectations of every patient, so when we fall short we want to understand the details so we can keep it from happening again. Please contact us at CustomerRelations@FastMed.com. We hope to hear from you soon.
EXPENSIVE!!!! Thought I might have strept. If you go in without insurance, you only pay$119. Just got my bill and the charge is $320. My insurance only covered $106 :( so I was left with the balance of OVER $200. I should have just said I didn't have insurance! They never said anything at all about what the estimated cost could be. I have been to other urgent cares and NEVER paid more than $150. Go somewhere else if you are sick!!!! Do not go here and if you do, don't use your insurance.
They Charge MORE if you have insurance. Not honest at all. Whether you have or do not have insurance it should all be the same rate.
Business response:
We appreciate you sharing your feedback, David-danya. We would like to have a billing team member connect with you directly to understand this situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
FRAUD FRAUD FRAUD - CON-ARTIST BUYER BEWARE!!!!!! First off ...I would have never gone to them if my method of insurance/assistance would not have been accepted. They lied when I brought the letter in directly to them at their front desk. They kept me waiting 45 mins in their lobby and I was their first customer checked in online. After my visit when billed. I found out they did not accept the insurance/assistance I had and was provided a bill to pay for $196.00. I was making regular payments on my bill they sent it to col... read more
Business response:
We appreciate your feedback, Crystal. Many urgent care centers and doctors now require a credit card on file for each visit. Your card will not be charged any additional amount until your insurance company notifies us exactly what to charge. Several other urgent care centers require you to pay the full amount of the visit at the time of service, but FastMed only requires the estimated amount you would owe and a credit card authorization. This policy helps ensure that you never overpay for a visit - you will only ever be char... read more
Wouldn’t recommend this place to anybody. Didn’t seem like they wanted to help. You can hear the conversations they have in the back when they talk about people up front. It’s sad they don’t service people the way other places do. Please be aware they discourage anybody seeking medical attention and refer you to someone somewhere else to help with your discomfort. Came straight off a cruise , drove 4 hours here, to get help with discomfort of my ankle fracture. Don’t waste your time ladies and gents.
Business response:
First of all, thanks so much for taking the time to write to us. We value your feedback. We’d like to connect with you directly to understand in more detail what happened with your specific experience and to see if there’s anything we can do on our end. We strive to meet the needs and exceed the expectations of every patient, so when we fall short we want to understand the details behind why and how so we can keep it from happening again. Please contact us at CustomerRelations@FastMed.com. Again, our apologies, and we hop... read more
Recommended
I had a great experience at this facility. Quick, kind, efficient and professional from the front desk to the RN to the PA. I would most definitely use them in the future!
Monica the NP that saw me was great. My visit was excellent from the front staff to my patient work up and then the NP. Everyone was professional and my visit was fast. I will be back again in the future if I need something.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 3.9 star rating with 681 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.