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FastMed Urgent Care
- Urgent Care
- Monroe, NC
About this business
Location details
2242 West Roosevelt Blvd, A, Monroe, NC, 28110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I made an appointment to have my son seen to get a release signed so he can play sports. The mediacal release form clearly states that a MD, DO, PA, or NP can sign the form. They would not sign the form stating that a MD has to sign a medical release. If that level of attention is applied across the board there I wouldn't trust them with anything.
RecommendedVery thorough dr. And attentive
Business response:
Hi, Paula W.. Thank you so much for leaving us a stellar review! We appreciate you taking the time to share your experience.
RecommendedAll of the staff were great and they worked hard to get you in as quickly as possible. They’re online sign in also made checking in easy and convenient.
Business response:
Hi, Jeff. We are thrilled to learn that you had a positive experience with us! We will continue to be here whenever you need us.
Unprofessional. Stand around and gossip instead of taking care of people.
Business response:
Hi, Wayne. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at FastMed Urgent Care and would love the opportunity to improve. Please get in touch with us at https://www.fastmed.com/about-fastmed/contact/.
The worst-nothing fast about it. Been waiting 45 mins so far just to do a drug screen
Business response:
Thank you for posting this review, Barbi. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? Thank you.
Booked an appointment for the next day- I walk in 15 min before appointment time and she was VERY rude and agitated with me. She said she would need to “put me in the system”. Which I didn’t understand because I did all my check in information online the day prior to the appointment. I know that with COVID and the craziness healthcare workers deal with can be irritating at times but you never take it out in the patient. I am a nurse, who gets frustrated a lot of my shifts with the demands we have now but never once would I t... read more
Business response:
Thank you for taking the time to share this review, Lani. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
RecommendedWe had no appointment and we were seen same day within an hour. Still have not been able to see our regular dr. We were very pleased with the care we were given. Would go again if needed.
This place was a joke. they treated my son like a leper, diagnosed him with covid which was negative so they could rush him out of there. We will NEVER BE BACK!!! Neither will anyone of my friends, family, or acquaintances. corporate should handle this because y'all just lost a lot of business and made yourselves look terrible. Like most mothers I don't play about my child being treated like crap or suffering for over a week because of a so called medical expert. Another dr diagnosed him in 30 seconds because he actually loo... read more
Business response:
We’re sorry to read this, Mary. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We’d like to get more information so our lead physician can look into this further. Will you contact us at CustomerRelations@FastMed.com? Thank you.
Took my dad Thursday, June 18th, 2020 to this location. Called around 6pm (closing time was 8pm) to see if they accept his insurance and was told they were “full”. Explained to the receptionist that it was urgent, they were one of the only places around even open. Was told if you arrive by 7:30, they would see us & there was a possible wait time of 30 mins. Checked in online for a 6:40 appt. when we arrived, there was one person being seen & one person waiting. Not very “full” in my opinion. Just assuming they were ready to ... read more
Business response:
Thank you for taking the time to share this review, Brittany. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.3 star rating with 936 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.