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FastMed Urgent Care
- Urgent Care
- Garner, NC
About this business
Location details
220 U.S. 70, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I cannot believe I've been sitting here for OVER 2 hours to pick up DOT papers. JUST for them to tell me the Dr. doesn't have time to fill out the paperwork. I DIDN'T NEED TO BE SEEN, all I needed was a SIGNATURE!! The ABSOLUTE WORSE!!!!!
Still here since 5:33 PM waiting for the doctor to simply SIGN my husband's DOT form (It's 7:35PM & we're still sitting here). It's amazing how he didn't even need to be seen like people in these other reviews & they received EXCELLENT service... must be nice..... NEVER again!! NEVER...
Business response:
Thank you for leaving your feedback, Giovanni. We're sorry to hear about the wait time you experienced while visiting our FastMed Urgent Care clinic. We try our best to minimize wait times and also ensure that each patient gets the medical attention he/she needs. We also offer online check-ins and e-registration on our website to help with any potential wait time. This system offers you the convenience of selecting a preferred arrival time. While online check-in is not an appointment, it enables you to save your spot in li... read more
Brought my pregnant wife here with a 101 fever and flu like symptoms and told them we wanted her tested for the flu. They brought her back, swabbed her, then said they "can't find the testing fluid." They charged us for the visit and didn't prescribe anything for my wife.
Business response:
We’re sorry to hear that you had this experience at FastMed, Stephen. We have a patient-focused culture and want to provide each patient with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you.
Deceptive billing practices - Took my daughter in for a ear infection. Presented insurance card, asked for price and was not given price. Then received email 20 days later for $200 for office visit. Called and spoke with rep who said if I didn’t have insurance, my bill would have been $119. When I asked her to see if I could just run without insurance, she said I would be DEFRAUDING FastMed. Buyer beware... the ladies at the clinic were nice but their billing is very deceptive.
Business response:
We appreciate you sharing your feedback, Cory. We would like to have a billing team member connect with you directly to understand this situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
The nurse and assistant are really nice but way too long to finish
These dumbfucks submitted the wrong insurance code twice. I personally told them after it was denied, as well as the insurance company. They even told them why it was the wrong code. It was for a child 0-10 years old and my child is 11. Ok. They promise they are resubmitting it asap. Well they resubmit it 3 weeks later WITH THE SAME WRONG CODE. Not even a different wrong code, but THE EXACT SAME WRONG CODE. Also, no one ever, and I mean ever answers the phone at the corporate office. It prompts you to leave a message. Well y... read more
I waited about an hour and a half before I was seen, but the PA I saw was excellent!
Slow always ...a 2.5hour Waiting time theres only 4 people here. also they have a issue with not telling you until you filled out paper work and paying your right copay how long the wait is...they will input your insurance info wrong and make your $40.00 copay more like $75.00 one. Make sure they code it right on there system on your insurance as a Out P.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 1,450 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.