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FastMed Urgent Care

4.1

About this business

Location details

1407 East Franklin St, Chapel Hill, NC, 27514, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.11,056 reviews
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Kenna Chisler's profile image
Kenna Chisler 
4 years ago

50 minutes and still waiting for a pre employment drug screening...wait times a crazy 

Business response:

Thank you for taking the time to write to us, Kenna. We’d like to connect directly to understand the details further. Will you email us at CustomerRelations@FastMed.com and the appropriate person will be in contact? Thank you again. 

Author Mike's profile image
Author Mike 
recommend  Recommended
4 years ago

Good People. I was in and out. You can’t go wrong. 

Business response:

We can't express how much we appreciate the recommendation, Mike! We're happy to be here for anyone in our community who needs us! 

Cheyenne Arrioja Ramos's profile image
Cheyenne Arrioja Ramos 
recommend  Recommended
4 years ago

Easy and fast. Are amazing with both my children even when they weren’t so easy to handle. 10/10 

Business response:

We can't express how much we appreciate the recommendation, Cheyenne! We're happy to be here for anyone in our community who needs us! 

Candace Reese Walters's profile image
Candace Reese Walters 
5 years ago

Nothing FAST about coming here. I will not be back to this location. 

Business response:

Thank you for leaving this review, Candace. We try our best to minimize wait times and also ensure that each patient gets the medical attention he/she needs. We also offer PriorityAccess to care by checking online and e-registering on our website before heading in. 

Leslie Floyd Bockish's profile image
Leslie Floyd Bockish 
recommend  Recommended
5 years ago

Great, knowledgeable staff that provide excellent customer service! 

Business response:

We can't express how much we appreciate the recommendation, Leslie! We're happy to be here for anyone in our community who needs us! 

Debra Branch's profile image
Debra Branch 
recommend  Recommended
5 years ago

quickness, accuracy of care. solving my issue very satisfactorily 

Business response:

We can't express how much we appreciate the recommendation, Debra! We're happy to be here for anyone in our community who needs us! 

Josue E. Menocal Puerto's profile image
Josue E. Menocal Puerto 
recommend  Recommended
5 years ago

First level care, the nurses are very friendly, the reception staff with acceptable care, the doctors with great sympathy and willingness to help the patient, but especially the staff who take vital signs such as pressure, temperature etc, especially the Miss Jessica) An attention that there are no words to describe their willingness to do their job with excellence, very grateful for everyone's attention in general (They definitely deserve a 10/10) 

Business response:

We can't express how much we appreciate the recommendation, Josue! We're happy to be here for anyone in our community who needs us! 

Jennifer Jackson Bartnik's profile image
Jennifer Jackson Bartnik 
5 years ago

considering the schedule says they open at 8 am & it is now 9:15 am & they still haven't opened because their front desk staff has not arrived, I CANNOT RECOMMEND coming here. 

Business response:

We take feedback very seriously. Will you send an email to CustomerRelations@FastMed.com sharing your experience with us so we can have the right person contact you? We’d appreciate the opportunity to address your concerns. Thank you. 

Karen Elizabeth's profile image
Karen Elizabeth 
5 years ago

Do NOT visit a FastMed to get COVID testing, or for ANY service. They are basically a scam. They tell you that COVID testing is free and then charge hundreds of dollars to your credit card, and don't call with results as soon as they get them. They say they will call you as soon as they get the results, but both my mom and husband called 4 days after being tested and not getting contacted, and the results were already in. Then they called them both a few days later with the "news." After you fill out your complete medical... read more

Business response:

Thank you for taking the time to share this review, Karen. We have a patient-focused culture and want to provide everyone with a great experience. When you have a moment, will you please contact us at CustomerRelations@FastMed.com so we can discuss this further? Thank you. 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 4.1 star rating with 1,056 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is open now. It will close at 8:00 p.m.