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FiRE + iCE Boston
- Boston, MA
About this business
Located on Berkeley Street, Fire + Ice is a popular restaurant chain that is known for its out-of-the box concept and delicious food. Different food combinations, fresh food and an upbeat ambiance are sure to give your evening a great start. Walk around the place and choose your combinations and stop at the interactive grill area where the chefs will entertain you while creating some delicious grills. The cuisine is mainly Mongolian grills and American flavors, the perfect place for friends and family. Check website for more... read more
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Server was good but overwhelmed. So service was slow. I wanted the ice Sangria but he didn’t know what it was. So I got the fire Sangria instead. I would have preferred the other.
Business response:
Hi, Ted! We're sorry to hear service didn't meet your expectations this time. If there is ever a problem we would love to hear about it while you're there so that we can remedy the situation and create a better experience for you! Thank you for leaving a great review, and hope you return soon for another Sangria (a white one this time)! - FiRE+iCE Boston
A repeat visitor, we went earlier than we usually do, so it was less crowded and not as noisy as usual. Very little wait to get your food cooked, good Covid protocols, nice selection of things to put in your bowl. Another enjoyable visit to Fire+Ice
Business response:
We're glad you enjoyed it, Brimel! Thanks for taking time to leave us a review, and for coming back! See you next time! - FiRE+iCE Boston
Really awesome restaurant with variety of options to suit everyone’s tastes. Love the all you can eat aspect
Business response:
That's what we aim for! Thank you, Hannah! - FiRE+iCE Boston
I absolutely love this place’ everyone is so welcoming and friendly! I would recommend this place three times over
Business response:
Wow, Aysha! Thanks for your great review! - FiRE+iCE Boston
It was husband’s 30th birthday. The food was great but our server was not. She was difficult to locate at times, it took well over a half hour to get our drinks, and she very rarely visited the table.
Business response:
Thanks for your review -- we're glad there were many elements that exceeded your expectations! While we aim to provide exceptional service every time, we know we are not perfect. The probability of having slower service on a busy Saturday night is higher, and there are also strains on the industry during this time that are beyond our control. We hope you husband enjoyed his birthday and thank you for choosing our restaurant!! Come back and see us! - FiRE+iCE Boston
Can't go wrong. You pick it, starch, veg, meat, seasoning and sauce. They cook it. Lots of choices. Seafood, steak tips, chicken, sausage, burgers etc etc.
Business response:
Thanks, John! It's simple -- the hardest part is deciding! Come back and see us! - FiRE+iCE Boston
It was our first time at Fire + Ice. It was "fine" but I don't think I'd return for what you get. Food was fresh and lots of choices. The problem is that there aren't any active suggestions of what to put together. So everything is an experiment until you find exactly what you like. And that's ok for some, but I kinda felt like the sauces overwhelmed the food. The servers were all very friendly. Nothing bad to say there. The restaurant really needs to offer some "recipies" to start with so we can modify. The lava drink was r... read more
Business response:
Hi Wayne, thanks for your review! We do aim to give a different dining experience in a fun and friendly atmosphere, and we understand that may not be a fit for every occasion. Thank you for your great suggestions -- we are always open to receiving such great feedback! We're glad there were other important elements that met your expectations and we hope you will join us again! - FiRE+iCE Boston
Everything was great but for what I can only assume was a normal busy night, allowing folks to make a reservation for 8pm when you are closing at 9pm should come with a disclaimer that the average guest needs more than 1 hour to enjoy the full experience. Nothing exists from that day that brought me more frustration than only being able to make myself 2 bowls before being told the kitchen was closing. Of the hour I was able to eat, I spent 10 minutes eating and then two rounds of getting food urgently and waiting about 25 mi... read more
The food was great, the atmosphere was great even in a pandemic. We will be back
Business response:
Thank you, Mike! We really appreciate your kind words for our team - it means a lot to us. Looking forward to welcoming you back to the grill. Cheers! - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.5 star rating with 6,577 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is open now. It will close at 10:00 p.m.