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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Too loud and too crowded. Not sure why they let you make 7:30 reservations when they close at 9:00. The edit tine to have the food cooked was way to long. We barely got to eat before we were being ushered out the door.
The food and service were terrific. Worth a trip fir brunch.
Business response:
Thanks, Gary!! Great to hear!! - FiRE+iCE Boston
They were ok, it was very crowded which is to be expected for the weekend, but they didn’t have enough staff so the manager was waiting on us the whole time so needless to say the quality of service was a bit lacking because of course he had other things to do as well. I don’t even mind that we didn’t have a real server, but after we left I realized he charge my 6 year old the adult rate, so I called but they said the could give me a credit, what can I do with that when I don’t live there? It was very frustrating.
We love this place! We make a point of going here every time we come to Boston. The food is good and unlike anywhere else. Highly recommend.
Business response:
Wow, amazing. Thanks, Darlene! Glad to hear you return every time! Come back again soon! - FiRE+iCE Boston
Decent for a younger crowd; food was ok; nothing to write home about but tasty. Took a group of young adults that enjoyed it. I think it is a bit overpriced for what one gets but then again, to make it worth the $$$ your group needs to go back at least once more to experience other choices
Business response:
Hi LeVerne! Thank you for taking the time to leave us a review! We do tend to attract a younger crowd, as we aim for a casual, fun and friendly atmosphere. While we do offer something for everyone, we understand we will not meet everyone's expectations. Thank you for choosing us, and we do hope you return to see us! - FiRE+iCE Boston
Loved the food and atmosphere but waited quite awhile for food due to an allergy. Went with friends and they had 2 different sets of dishes before my dish arrived and same with drinks. Took about 15 to 20 minutes to order another round.
Business response:
We're sorry to hear this, Jessie. We are more than happy to accommodate our guests with allergies and prepare their meal separately in the kitchen. During busy nights, the kitchen can get overwhelmed due to many reasons that, for now, are beyond our control. We invite you to try us again, perhaps during the week on a slower night. We do appreciate your wonderful review! - FiRE+iCE Boston
The food was great and the service was wonderful when we arrived. About 30 min after arriving 1 tour-bus with 70 people showed up and 2 large groups of 40 or more shortly followed. We ended up calling it quits because it was too busy to get up to the food. Our server was wonderful and very positive, it just became too busy for the chefs to handle all the people.
Business response:
Thanks for understanding and for leaving a great review. We are very busy to begin with, and we do try to accommodate larger parties, as well. Please come and see us again soon for a completely different experience!! - FiRE+iCE Boston
Great Experience- Select your ingredients, they grill up for you! Fun with friends!!
Business response:
Wonderful to hear. Thanks a bunch!! - FiRE+iCE Boston
It was more confusing than it has been in the past. There were specific areas of the grill to stand depending what you wanted, but you had to ask multiple people. There also did not seem to be as much variety as in years past. My friend and I signed up for brunch, and we were both a bit let down. One of the few restaurants that doesn’t have a bloody Mary’s available for brunch!
Business response:
Thank you, we truly appreciate your feedback! We're sorry to hear we didn't meet your expectations this time! We hope you join us again for a different experience. - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,243 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open at 11:00 a.m.