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FirstLight Federal Credit Union

4.5

About this business

Location details

9983 Kenworthy Street, El Paso, TX, 79924, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.51,605 reviews
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RAFAEL G.'s profile image
RAFAEL G. 
3 years ago

You are doing it very good, except for the following: twice I was there to make a deposit in my savings account, but the two tellers did it in my checking account. 

Business response:

Hi, Rafael. We are thrilled to learn that you had a positive experience with us! 

PATRICIA W.'s profile image
PATRICIA W. 
3 years ago

You're service is awesome! 

Business response:

Hi, Patricia. Thanks for taking the time to share your positive experience. We truly appreciate it! 

ALFREDO R.'s profile image
ALFREDO R. 
3 years ago

The staff @ Lee Trevino are very helpful and courteous whenever I need help with a transaction I may have difficulty with. All the personnel rate five stars! 

Business response:

Hi, Alfredo. We appreciate the kind words and are glad we could provide you with a positive experience! 

LORENZO M.'s profile image
LORENZO M. 
3 years ago

Good customer service 

Business response:

Hi, Lorenzo. Your feedback is highly appreciated. Thank you for the review! 

DAVID K.'s profile image
DAVID K. 
3 years ago

Always friendly and professional 

Business response:

Hi, David. Thank you so much for leaving us a stellar review! 

SYLVIA G.'s profile image
SYLVIA G. 
3 years ago

Employees at FLFCU are very helpful. When I call I always get someone that knows more than the other. I know everyone is busy, but sometimes I get an employee that wants to hang up quickly. That means I forget what other business I called for. FirstLight employees either at the bank or phone are very helpful. 

Business response:

Hi, Sylvia. We are thrilled to learn that you had a positive experience with us! 

RICARDO B.'s profile image
RICARDO B. 
3 years ago

Excellent customer service 

Business response:

Hi, Ricardo. Thanks for taking the time to share your positive experience. We truly appreciate it! 

RAQUEL G.'s profile image
RAQUEL G. 
3 years ago

The video teller was prompt and friendly. Answered any questions I had and I appreciated it. 

Business response:

Hi, Raquel. We appreciate the kind words and are glad we could provide you with a positive experience! 

CLAUDIA F.'s profile image
CLAUDIA F. 
3 years ago

Ricky is Always positive and helpful with my transactions. He’s awesome !! 

Business response:

Hi, Claudia. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.