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Five Four Restaurant & Drafthouse S Austin
- Restaurants
- Austin, TX
About this business
Location details
127 East Ralph Ablanedo Dr, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:30 p.m. | |
| Tue | 11:00 a.m. to 11:30 p.m. | |
| Wed | 11:00 a.m. to 11:30 p.m. | |
| Thu | 11:00 a.m. to 11:30 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:30 p.m. |
Chili's for people who look down at people who go to Chili's. Inoffensive, consistent, decent quality. I like the limeades though!
54th Street Grill is a chain following the formula of a Chili's or a BJ's Brewhouse. Chili's has completely fallen apart on every possible measure of quality. This allows a lot of space for competitors to move in. 54th Street Grill is making the most of this. BJ's has not at all fallen apart ... But the BJ's in the Austin area are few and far between. The one I went to was far below the standards of BJ's nationally. So there is totally room for a good national bar and grill chain to claim space for itself in the Aust... read more
Terrible food, terrible service. Party of seven, went to celebrate 2 birthdays! Some of us ordered coffee - they were out after the first cup, a restaurant that runs out of coffee, how does that happen? Some ordered margaritas, could not drink them. No one enjoyed their meals, the only good and edible items were the waffle fries and fried pickles. We saw the waitperson when taking our order and delivering food. We were never asked if we needed anything else. Since we could not drink anything water would have been nice. When ... read more
Business response:
We apologize for falling short of your expectations during what should have been a special birthday celebration. There is no excuse for running out of coffee during dinner service, and we sincerely apologize for this oversight. As a nearly 100% scratch kitchen, we take pride in our food quality, and it's clear we failed to deliver that evening. We're also deeply sorry about the poor service you experienced - our team should have been attentive throughout your visit, not distracted by their phones. Your experience is complete... read more
Came for Veterans Day and ordered chicken fried chicken with mashed potatoes and Mac and cheese. The mashed potatoes and the Mac cheese were room temperature. Only the chicken was hot. Doubt I'll be back.
Business response:
We apologize for any inconvenience, Bill. There is no excuse for cold food and we will look into what happened with your mashed potatoes and mac and cheese. We want every guest to have a great experience, and we clearly fell short during your Veterans Day visit. Please visit www.54th.net/contact so we may reach out to discuss further.
We sat for 15 min and no one came to see us for drinks or food. I saw at least 4 servers at the bar watching football. Another server went to see a table for 2 that was near us. She knew them because she ate some of their nachos and stood to chat. We were in the patio area. I went to the Hostess desk and told her we were leaving and why with a few choice words I told her to share with the Manager. Not the hostess's fault, I expressed my feelings to her.
Business response:
Sorry for any inconvenience with the service delays! There is absolutely no excuse for this type of service including the eating off someone's plate. We take this very seriously and your experience matters to us. Please contact us at www.54th.net/contact to discuss further.
We went early on a weekday evening and the place was half full. We both ordered the filet mignon, medium rare with 4 fried shrimp. For 30 bucks, the entree only comes with one side. Her steak was raw, all the shrimp were raw, my mashed potatoes were served cold, her Brussels sprouts were a mix of perfectly cooked and chewy raw. Two stars for the friendly staff and atmosphere. $100 meal for two with one drink and the tip.
Business response:
We apologize for falling short with the raw steak and shrimp, cold sides. Please contact us at www.54th.net/contact to discuss your experience further.
Very average at best. Service was slow and unorganized. Had to remind the waitress about everything we ordered. Food was average but the fries were really good. The best part was all the games in the decor. I won't be coming back.
Business response:
Please accept our apologies for the slow service and disorganization. We're glad you enjoyed the fries and games! Please visit www.54th.net/contact so we can improve.
lunch was awful, brought in a party 8 for lunch and the resturants manager could have cared less. I had to ask 4 times to turn on the heater, the waitress tried to take our order before the entire party arrived and disappeared when we were ready. We had to go to the hostess to find our waitress twice! The food was fine but the service was terrible. To make matters worse the table on the patio was broken as the tabletop was not secured, we were afraid it was going to break and fall apart. when the resturants first op... read more
Second time here, and second disappointment. Had an obviously handicapped person with us, but the hostess still made us walk past MANY clean, empty tables to the far end of the room. She was so far ahead of us that I would have had to shout to get her attention, so we followed her. When I asked why she made us walk that far, she asked if we wanted to sit somewhere else (no comment). Every other restaurant offers us seating with the shortest walking distance as possible, but Five Four was oblivious. It was mid-afternoon,... read more
Frequently asked questions about Five Four Restaurant & Drafthouse S Austin
How is Five Four Restaurant & Drafthouse S Austin rated?
Five Four Restaurant & Drafthouse S Austin has a 4.3 star rating with 423 reviews.
When is Five Four Restaurant & Drafthouse S Austin open?
Five Four Restaurant & Drafthouse S Austin is open now. It will close at 11:30 p.m.