Five Star Home Services Columbus's cover image

This profile has been claimed by the business owner or representative.

Five Star Home Services Columbus

4.8

About this business

Location details

20 S 3rd St, #210, Columbus, OH, 43215, United States

Get directions
4.8667 reviews
Select a rating
Toni Deluca | 1.'s profile image
Toni Deluca | 1. 
2 years ago

very courtesy and efficient. Thanks 

Business response:

Thanks Toni. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience. 

Randy Chaffin | 1.'s profile image
Randy Chaffin | 1. 
2 years ago

The technician was very knowledgeable and professional . Respectful of property. 

Business response:

Randy, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating! 

Richard Hartman | 6.'s profile image
Richard Hartman | 6. 
2 years ago

Very knowledgable! Answered all my questions. 

Business response:

Richard, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Kathy Miller | 1.'s profile image
Kathy Miller | 1. 
2 years ago

very pleased 

Business response:

Kathy, We really appreciate you taking the time to share your rating with us. We are glad you had the Five Star Experience. We look forward to working with you again someday. 

George Guttner | 8.'s profile image
George Guttner | 8. 
2 years ago

The technician was timely and called 15 minutes before arrival. He worked diligently to find and fix the trouble code and other issues. Some of the problems were created by the original installers. Cannot ask for a better experience. 

Business response:

Hey George, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Have a Five Star Day! 

Robert C.'s profile image
Robert C. 
2 years ago

The gentleman who came was, SIMPLY FABULOUS!!! Clarity of explanations, no feeling of being annoyed by my questions, clear on WHY this or that piece would do well to be replaced now,(as opposed to later when it would be the reason for crash&burn...). Discussed how long he sees my 12yr old system lasting, (especially with the replaced parts.) Figured out why my system worked improperly OVERTIME last winter & fixed it thru settings we couldn't get to(cause we not supposed to lest we bang the whole thing up). ALL in ALL, most ... read more

Business response:

Thanks Robert. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We are so excited to hear you had a 5-Star Experience. 

Carla Jerome | 6.'s profile image
Carla Jerome | 6. 
2 years ago

Had Hot water tank replaced today. Seem to have no trouble with installing.. Neat and clean professionals inside my home.. Very polite. Notice my front porch outdoor carpet was torn up pretty bad from carrying out the old tank. Installers sat it down in a couple places and must have twisted the tank tearing and shredding in the middle then 2 other smaller places. Tech apologized... I still need to replace it though... 

Business response:

Thank you for providing your feedback and letting us know about this issue, Carla. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (614) 647-3977 and we'd be happy to help you out. Sincerely, Five Star Home Services Columbus 

Sharon Duncan | 4.'s profile image
Sharon Duncan | 4. 
2 years ago

Technician was knowledgeable, explained his finding, gave suggestions, polite! 

Business response:

Sharon, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! Thanks again for the 5-Star Rating! 

Paul Brown | 5.'s profile image
Paul Brown | 5. 
2 years ago

Great job!!!!! 

Business response:

Paul, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Frequently asked questions about Five Star Home Services Columbus

How is Five Star Home Services Columbus rated?

Five Star Home Services Columbus has a 4.8 star rating with 667 reviews. 

When is Five Star Home Services Columbus open?

Five Star Home Services Columbus is open now. It is open 24/7.