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Floor & Decor
- Flooring
- Lakeland, FL
About this business
Location details
919 Lakeland Park Center Dr, Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedBanghart and Patricia are absolute Superstars! They go above and beyond with customers and are true champions! Floor and Decor struck gold in such a major way when they brought them on board as apart of their team. I hope that management will see this and recognizes them both for being such an amazing folks. They are 110% the best!
Business response:
Hi William, we are delighted to hear that Banghart and Patricia went above and beyond to assist you. This is the high level of customer service we strive to provide, and the store's management team will recognize them for their amazing service. Thank you for taking the time to leave a review. Have a great day!
RecommendedI was looking for tiles and from the moment I walked in the store Ryan help me picking the tiles, all the process to load it for me in my car he was very helpful and answered all my questions. I was very pleased with the service.
Business response:
Hi Irena, thank you for letting us know about the fantastic experience you had thanks to Ryan! Our team will be sure to recognize him for his excellent work. We appreciate your business and hope to see you again soon!
Recommendedawesome prices, great selections and wonderful staff. Chris Perez is friendly and knowledgeable.
Business response:
Hi Deedee, we're glad to hear that you enjoyed our selection and staff. Our Chief Executive Merchant will recognize Chris further for his outstanding customer service. Thank you for your recommendation.
Recommendedthe staff is very helpful..
Business response:
Hi Mark, thank you for sharing your customer experience. We're delighted to know that our team was able to assist you. Have a great day!
RecommendedWe went to the Lakeland store tonight to pick out our laminate flooring. We had the pleasure of having your salesperson who's name is Tom help us. He was so knowledgeable and was able to answer all of our questions with a smile. He was incredibly nice and stayed with us until we had everything we needed. When we left your store we were so excited. Tom provided us with exceptional customer service. Also Amy was our cashier and she explained to us the best time for pick and had a beautiful smile even at 8 :45pm . We would ju... read more
Business response:
Hi Stephen, we're pleased to hear that our associate Tom was able to guide you through our store, provide insight, and assist you with selecting the right products for your new flooring. We will share your kind remarks with our Chief Executive Merchant to acknowledge Tom further for his friendliness and outstanding customer care. Thank you for your recommendation.
RecommendedGood selection and prices, and knowledgeable- and usually available- assistance.
Business response:
Thrilled to know you enjoyed your visit, Sherin! Thanks for your recommendation!
RecommendedGreat customer Service there!
Business response:
Thank you for your support, Randy!
RecommendedMy wife and I went to Lakeland's Floor & Decor today looking for various items and we had no clue where to start. A gentleman named Todd helped us from start to finish. We started with the flooring and ended with the bathroom. His attention to detail and overall customer satisfaction is through the roof. We are very happy to have chosen the Lakeland location to shop. Thanks Todd!
Business response:
Hi Carlos, it's so great to hear about your fantastic experience with Todd. Our Chief Executive Merchant will further acknowledge Todd's exceptional service from beginning to end and dedication to your project. Thank you for shopping with us, and we appreciate your recommendation!
RecommendedI always go to Floor & Decor first for all my flooring needs. I was introduced to Floor & Decor about 3 years ago when I wanted to put in a bamboo floor in my previous home. The product was excellent and the price could not be beat. This time I was looking for a backsplash for my kitchen remodel. As I walk in, I usually notice a person from the design department smiling and offering to help. I usually ignore them and continue off on my own. This time while looking for some backsplash, my wife and I, asked the opinion from an... read more
Frequently asked questions about Floor & Decor
How is Floor & Decor rated?
Floor & Decor has a 4.4 star rating with 992 reviews.
When is Floor & Decor open?
Floor & Decor is closed now. It will open at 7:00 a.m.