Floorz
143 Rothrock Rd., Copley, OH 44321 United States
Flooring
Closed now
About
About Us Floorz is Akron, Cleveland, and Canton's newest and only flooring superstore. With over 35,000 square feet of showroom and warehouse, Floorz is dedicated to providing the best selection, price, installations and service in North East Ohio. Our staff has over 50 years of experience in the flooring industry and is dedicated to providing you with the best shopping experience anywhere. We Buy factory direct, extend the savings to you and offer one of the nicest selection centers in Northeast Ohio. We also hire only the best installers in the industry to bring your floor covering dreams to reality.
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Amy F. on Mohawk Industries
23 days ago
02/27/2023, 05:38 AM
Floorz has put the flooring for my entire house. They have done both laminate floors and tiles floors and they stand by their product. If there were any concerns they came back out to fix them. The installers are professional, and courtesy. I would recommend them for any flooring needs. Amy
Lynn R. on Mohawk Industries
3 months ago
12/27/2022, 07:17 AM
I had a sump pump failure in my basement a while ago and had to wait to replace padding, re-install carpet and replace vinyl in the bathroom. Floorz was willing to help me with the re-install and was very helpful selecting new vinyl (Jeff) and getting an estimate. I felt the estimate was very reasonable.
The Install manager , Joe, was extremely accommodating. The pending bitter cold weather potentially would interfere with completion but Joe arranged it so that both crews (vinyl install and carpet re-install) were completed on the same day just prior to the bitter cold Friday.
The vinyl installation team and the the carpet installation team were very good. They arrived on time, did their work without delay, cleaned up after themselves and did a beautiful job.
Thank you Floorz fro estoring my basement!
Mary B. on Mohawk Industries
8 months ago
07/11/2022, 07:40 AM
Not enough stars they are a 10 star company/review. I can’t say enough great things about every single person we have worked with. James was amazing, knowable and was the only person on time and gave us a written estimate. Very professional. His knowledge is not just about flooring, it goes over and above. He has always responded quickly. The installer Mark and the second gentlemen (don’t know his name) were unbelievable. The quality of work and craftsmanship is beyond our expectations.
So less than a month after our beautiful floor was install our water heater decided to blow a hole which was not that old. We had water everywhere and I mean everywhere. I called the store left a message and James called me right back and has been on top of this ever since. I am hoping to get my floor put down this week.
All I can say is DON”T GO ANYWHERE ELSE. THESE PEOPLE ARE AMAZING!!!
Thank you so much to all the great people at Floorz!!!!
Glenn W. on Mohawk Industries
a year ago
03/21/2022, 07:43 AM
I can't thank our builder, Touchstone, enough for recommending James at Floorz Copley/Fairlawn location. They were fantastic and stayed with us every step of the way during the stressful time of building a new home. With their patient and professional help we were able to select all our LVT, carpet and tile for our new home. They stayed with us to make sure the installation went to perfection and have stayed with us after completion for all our flooring needs. Thanks so much to the entire Floorz team!!
Glenn W. on Mohawk Industries
a year ago
03/21/2022, 07:43 AM
I can't thank our builder, Touchstone, enough for recommending James at Floorz Copley/Fairlawn location. They were fantastic and stayed with us every step of the way during the stressful time of building a new home. With their patient and professional help we were able to select all our LVT, carpet and tile for our new home. They stayed with us to make sure the installation went to perfection and have stayed with us after completion for all our flooring needs. Thanks so much to the entire Floorz team!!
Anna Marie P. on Mohawk Industries
a year ago
10/11/2021, 10:46 AM
We are so glad we bought our rug from Floorz. So many carpet choices. We didn't know where to start. Liana and Jessica were so helpful and patient with us. They answered all our questions thoroughly and patiently. The installation team was outstanding. The installation was fast and thorough as was the cleanup. Everything went smoothly from start to finish. We highly recommend going to Floorz for your next carpet.
LuAnn S. on Mohawk Industries
2 years ago
04/23/2021, 13:25 PM
We just had vinyl and carpet installed in our entire house by Floorz. It was a wonderful experience from start to finish! Our sales rep Jessica and all of the store personnel were very friendly, knowledgeable and patient. The installers Darryl and James went beyond our expectations and did an impeccable job, no short cuts taken here! We’re we’re also happy with the job completed at my Mom’s house as well.
Michelle K. on Mohawk Industries
2 years ago
03/19/2021, 07:47 AM
HIGHLY recommend! Their customer service is ABOVE AND BEYOND any I have experienced - from my first contact at the store to post-installation. We are incredibly pleased and will continue to use Floorz for all our needs!
Elizabeth T. on Mohawk Industries
2 years ago
02/24/2021, 19:14 PM
It was a pleasure dealing with Laura and Jessica regarding my bathroom tile order. They were extremely responsive and helpful in meeting all of my needs. And I am very needy! Ha ha! Laura messaged me on her day off and Jessica emailed me after hours to let me know when my tile order would be in as I was a bit worried about them being on backorder. Above and beyond service from both gals!