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Established over 50 years ago, Fox Group (Moving and Storage) Ltd is a family-owned and managed business that takes enormous pride in delivering excellent service each and every time. We guarantee a friendly, individualised approach providing you with all the information you need to make your moving journey as smooth as possible. We are one of the most trusted removal companies in the UK, and we’re dedicated to continually re-investing in our team, vehicles, equipment, systems and warehousing properties to meet the differing... read more
10 Somerset Road, Cwmbran, TOF, NP44 1QX, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Well they were all very polite, some things i could see were very awkward i was a bit concerned but they sorted everything nothing was too much trouble for them a big thank you highly recommended
Business response:
We are very pleased to hear about your positive experience with our team at Fox Group (Moving and Storage) Ltd. Thank you for your kind words and recommendation Robin.
Polite, helpfull and clear
Business response:
Your positive feedback is greatly appreciated. We are pleased to hear that you found our service polite, helpful, and clear. Thank you for reaching out.
Gergo & Ollie….. what can I say, they made my move a really happy experience. Nothing was too much trouble & anything I thought might be difficult became easy. They put me at ease straight away & reassured me when I must have looked as if I needed to be. The third pair of hands (sorry I didn’t catch his name) that helped to unload was the same. Probably the longest review I’ve ever written! I can’t recommend them highly enough. By the end of the day they felt like friends. Thank you so much for taking a lot of the stress o... read more
Business response:
We are delighted to hear that Gergo and Ollie made your moving experience enjoyable. Your positive feedback is truly appreciated and helps us understand what we are doing well. Thank you for sharing your thoughts with us and we will make sure the guys know about your great comments.
Arranging storage was straightforward from obtaining a quote to using the facility. All the staff have been professional friendly and helpful. My one disappointment was that the facility wasn’t open on Sunday and Monday (Mayday bank holiday weekend). I was completing a house sale on 6 May and having access the full weekend before would have been so helpful. I assumed it was and should have checked.
Business response:
Thank you for your feedback, which is valuable to us, and we appreciate you bringing this matter to our attention. We strive to provide the best possible experience for our customers, and we will take your comments into consideration.
Efficient and friendly, very competent in the organisation beforehand. On the day completed the job smoothly without issues. Would use again.
Business response:
We appreciate you taking the time to share your positive feedback regarding your experience with Fox Group (Moving and Storage) Ltd. We're delighted to hear of your satisfaction.
2 movers were an hour earlier than expected, which suited us fine. They were excellent workers, very polite & careful with our items. I would certainly recommend
Business response:
Thank you for taking the time to share your experience. We are pleased to hear that our movers were excellent workers and that you would recommend us.
The 3 men who did our big house move were simply excellent. The very best I have experienced in over a dozen house moves. Super efficient, personable and very helpful. A credit to Fox Group.
Business response:
We're pleased to hear that our team provided excellent service during your house move. Thank you for sharing your experience with Fox Group (Moving and Storage) Ltd.
Brilliant customer service. Removal persons polite efficient great customer interaction.
Business response:
We're absolutely thrilled to hear about your positive experience with our moving and storage services. Thank you for sharing your feedback, Lorraine!
Fantastic communication and organisation. Customers are looked after from a tour of the facilities through to the administration aspects of storage contract. Nothing too much trouble, all questions answered with clarity. Completely trustworthy.
Business response:
We're grateful for your kind words about our communication and organisation. Thank you for choosing Fox Self Storage, Katherine.
Fox Group (Moving & Storage) Ltd has a 4.9 star rating with 1,347 reviews.
Fox Group (Moving & Storage) Ltd is closed now. It will open at 8:00 a.m.