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Fox Group (Moving & Storage) Ltd
- Movers
- Cwmbran, TOF
About this business
Established over 50 years ago, Fox Group (Moving and Storage) Ltd is a family-owned and managed business that takes enormous pride in delivering excellent service each and every time. We guarantee a friendly, individualised approach providing you with all the information you need to make your moving journey as smooth as possible. We are one of the most trusted removal companies in the UK, and we’re dedicated to continually re-investing in our team, vehicles, equipment, systems and warehousing properties to meet the differing... read more
Location details
10 Somerset Road, Cwmbran, TOF, NP44 1QX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great bunch of people to work with from start to finish. The booking was easy , everything on time and the removals handled with care . Nothing was too much trouble. Thank you for taking the stress out of our day!
Business response:
Thanks for taking the time to share your positive experience with us, Chris! We're glad to hear that everything went smoothly for you.
The staff were so amazing. We were stressed with the situation we found ourselves in but your staff helped us so much and it became stress free. We appreciated the knowledge, patience, understanding and care that they showed us, especially the lovely lady on reception.
Business response:
We're genuinely humbled to hear your kind words, Emma Bradley. We are thrilled to hear that our staff made your experience stress-free. Thank you for sharing your feedback with us.
From the ladies on the telephone enquires, Caris and Sheryl to Geraint who we met today at reception in Cardiff, a huge thank you for your professional, friendly service. You were so helpful and reassuring at a very stressful time . Excellent customer service so far. Thank you
Business response:
We are extremely pleased to learn about your positive experience with our team at Fox Self Storage. It's wonderful to hear that Carys, Cheryl, and Geraint provided you with professional and friendly service during your visit to our Cardiff location. We understand that self-storage can sometimes be a stressful process, and we're glad our team was able to be helpful and reassuring during your time of need. Your feedback about our excellent customer service is truly valued, and we thank you sincerely for taking the time to shar... read more
Luke and his team of movers were absolutely excellent for us in moving our offices/ classrooms at very late notice and with lots of flexibility. The team were so helpful, creative, supportive and solutions focussed. Thank you so much from CU London!
Business response:
Thank you for your kind words, Emelie. We’re so pleased to read your feedback and are thrilled to hear about your positive experience with our team.
Extremely smooth and courteous service. Nothing was too much trouble
Business response:
We are thrilled to hear about your extremely smooth and courteous experience with Fox Group Moving and Storage Ltd. Thank you for your kind words, Maggie.
The guys couldn't have been more tolerant (delay in getting keys to new property), polite and helpful, includng takiing special account of what need to be moved last and unloaded first due to a household member with in plaster with a broken ankle effectively bed bound. Extremely hard working and efficient, no complaints whatsoever.
Business response:
We greatly appreciate your positive feedback, Paul. Thank you for sharing your experience with Fox Group (Moving and Storage) Ltd.
The customer service and administration was professional,, great value for my persona storage items, and in a ideal location, near the the city centre for commuting back and fourth. Nigel Assisted by Colin Smith
Business response:
We are privileged to have provided you with professional service and great value for your personal storage items. Thank you for choosing Fox Self Storage Bristol.
Kevin and his team did the most amazing job over the two day move. They were punctual and friendly. The contents of three storage containers was packed carefully and swiftly and then relocated into a house with a tricky entrance. They even managed to move a piano and large fridge-freezer up narrow steps and round corners. Nothing was too much for them. The whole process from the first phone call to the admin staff to the safe arrival of our furniture in the new home was faultless. I highly recommend Fox Group. Thank you so m... read more
Business response:
We are extremely pleased to learn that you had a fantastic experience with our moving services, Kate. Your feedback means the world to us, and we will continue to strive to provide our customers with the best possible service. We’ll be sure to let Kev and the team know. Thanks again Team Fox Taunton🦊
The removal staff were prompt polite and patient. They worked very hard, tried their best but could not get everything into the new house and we did find they brought over things that we wanted left behind. All in all very good service, Thank you
Business response:
Thanks for your feedback, Anna. We appreciate your kind words and will work on improving our service.
Frequently asked questions about Fox Group (Moving & Storage) Ltd
How is Fox Group (Moving & Storage) Ltd rated?
Fox Group (Moving & Storage) Ltd has a 4.9 star rating with 1,309 reviews.
When is Fox Group (Moving & Storage) Ltd open?
Fox Group (Moving & Storage) Ltd is closed now. It will open tomorrow at 8:00 a.m.