Fox Pest Control - Roll Up

Andrea D 

on BBB

2 years ago

Fox pest control sent an out of state sales person around my neighborhood making up lies to create an emergency so people would by over priced, underperforming pest systems from Fox. The sales people told some people there were termite infestations, poisonous spider issues, rats, etc. Also, I saw an increase in bug activity after using them. This company is dishonest. 

Kristin L 

on BBB

2 years ago

Terrible customer service! They claim to have same day service but don't treat existing customers the same way. Called for emergency service and it took two weeks to get a technician out - this happened on two separate occasions. We have the same insect and rodent population even with service, so the treatments are also ineffective. Any time I would need to move the service dates it was always a disaster and the dates would be wrong. Tried cancelling service and they refused, just kept repeating the same script over and over... read more

Sudershan P 

on BBB

2 years ago

I have asked you to stop the service on April 30th. Violating the contract which requires only 30 days notice, you have notified that you have serviced my house. How can you come to my house without my permission and go around my house after 50 days of notifying you about the "stop service". How could you enter my property without my permission since I cancelled the contract. I called ***** times and waited long times each time I called, none answered my call. Defying my cancellation of the service, you come my home without ... read more

Sudershan P 

on BBB

2 years ago

I have asked you to stop the service on April 30th. Violating the contract which requires only 30 days notice, you have notified that you have serviced my house. How can you come to my house without my permission and go around my house after 50 days of notifying you about the "stop service". How could you enter my property without my permission since I cancelled the contract. I called ***** times and waited long times each time I called, none answered my call. Defying my cancellation of the service, you come my home without ... read more

Crystal S 

on BBB

2 years ago

Every single time we've had an appointment scheduled they never show up even after confirming the appointment and it's almost impossible to get intouch with someone - If our call is returned it's several hours later. We spoke to a manager and she was rude and snippy and acted like she was being bothered and refused to help. I wouldn't recommend this company - Very unprofessional. 

Crystal S 

on BBB

2 years ago

Every single time we've had an appointment scheduled they never show up even after confirming the appointment and it's almost impossible to get intouch with someone - If our call is returned it's several hours later. We spoke to a manager and she was rude and snippy and acted like she was being bothered and refused to help. I wouldn't recommend this company - Very unprofessional. 

Daniel B 

on BBB

2 years ago

Three out of five scheduled appointments have been missed. The first initial set up they gave me a 4-hour window that they missed so we cancelled the service. The salesman called back and convinced me to give it another try. On their second try the tech said he could not seal up the house or identify where they were entering the house (this was why he came in the first place). A call made about this was not returned. Over the next few months very little changed with our mouse problem as we continued to see droppings just abo... read more

Daniel B 

on BBB

2 years ago

Three out of five scheduled appointments have been missed. The first initial set up they gave me a 4-hour window that they missed so we cancelled the service. The salesman called back and convinced me to give it another try. On their second try the tech said he could not seal up the house or identify where they were entering the house (this was why he came in the first place). A call made about this was not returned. Over the next few months very little changed with our mouse problem as we continued to see droppings just abo... read more

Nishikawa N 

on BBB

2 years ago

Salesperson from Fox wanting to sell services entered my open garage and wouldnt leave. Told him we have someone for years and not interested. Had to yell at him to get out. Tried to close garage doors and he blocks it so it wouldnt close. Aggressive sales tactic noted in other reviews and seems to be a normal business practice.