Fox Rent A Car

Hassan S 

on BBB

2 years ago

I rented a prepaid car for the first time from FoxRent a Car though Expedia. The manger at Orlando Airport was relatively nice and explained to me that I do not have to pay for tolls as the car has sensors and the charges will be paid when I return the car, however, he did not explain that there is additional charge of ********** for the use of this service. I was a bit surprised when I received the bill with additional ****** for the service not for the tolls that I did not even use. Additionally, there were other fees like... read more

Dan T 

on BBB

2 years ago

A complete joke and waste of time and your hard earned money. For 8 days the price quoted was around 400. Went up to counter and he swindled us for a bunch of ******** we didn't need nor want. A Kia car cost me 800 for 8 days. Are you kidding me??? I should have gotten a sports car for that price. Completely swindled and would never use this place ever and will definitely spread the word about the crooks they are. I emailed them 2 times and never heard back from them. Also lied to about toll fees saying they was in excess of... read more

Jeffery L 

on BBB

2 years ago

I called and made a reservation and received a confirmation via email showing my car rental to be just under $300.00. When I arrived at the counter I was informed that due to a storm, there were no cars available that I asked for and was told the only car available was a Dodge Charger. I had to be home this Christmas to visit a terminally ill family member. Needless to say my bill came to almost $1,700.00. This place will rip you off the second you walk in the door. Do not do business with them by any means. 

Nilay S 

on BBB

2 years ago

We prepaid for a rental car DIRECTLY on the fox rent a car site two weeks ago, in order to get ready for our holiday travel starting on 12/24. We booked a large SUV that could fit 5 people and a fair bit of luggage. We had never used fox rent a car before, but we given we were preparing in full for the SUV, it would hard to get *******. Well, after getting to our destination (ohare airport / chicago) and bundling up in the -5 degree weather on Xmas eve, I got to the fox rent a car checkout counter to see about 5 angry custom... read more

Amy M 

on BBB

2 years ago

I paid for my rental in full when I made the reservation. The car had a full tank of gas when I picked it up and I made sure it was full when I returned it. From the start, the rep was very adamant that I don't fill the tank back up because they would fill it up cheaper at $3.37 a gallon ( he spoke very quickly and never even looked at me so I couldn't even tell everything else he was saying). However, gas everywhere throughout the week was as low as $2.87-$3.15 a gallon. Naturally, I decided to fill it up myself and forgo t... read more

Seth B 

on BBB

2 years ago

They problem I have is I came upon some unexpected tolls. Yes, my fault. The part that seems not right is the $15 "administrative fee" for each toll I hit. My toll fee was $20 but with each "administrative fee" Fox has my bill up to $96. Make sure you prepare in advance for tolls!! 

Joseph R 

on BBB

2 years ago

This business is run by crooks. The price we were quoted was around $400 for 5 days. Upon arrival, they began upselling, saying that there were numerous toll roads nearby and that for $ 11 a day you could bypass ****** and that the tolls would charge you $ 30 per toll. This was an outright lie, as although we saw toll roads, we never had to go through any, and most were closed. Second, we upgraded to a 4 wheel drive, as we were going into the mountains, and we were told that without this, cops could ticket us. The woman at t... read more

Therese D 

on BBB

2 years ago

Just rented a car for 6/4/23-6/5/23 with a pay now price of $81.82. After I clicked to pay it said they would require a $500 security deposit. I assumed that would be the hold placed on my card when I picked up the car in June of 2023. NO! It was charged that minute plus the $81.82 plus $1.00 (don't know what the $1 is for??) So I have been charged today $583.82 for a pay it now price of $81.82. At that rate I can't afford to use my credit card for many future purchases if they all CHARGE 7 TIMES THE RATE QUOTED EVERYTIME I ... read more

Larissa P 

on BBB

2 years ago

Rented a month in advance through Priceline. When I went to pick up my car they wanted to charge me an extra 661.00! Every excuse in the book. Telling price line that it was a deposit for locals. I am from Arkansas and was renting in San Diego. Wish I would have read the reviews before the nightmare!! Thankfully the lady behind the counter was nice enough to send me to another company.