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Fox Rent A Car
- Car Rental
- Oakland, CA
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
7600 Earhart Rd, Oakland, CA, 94603, United States
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RESERVED A CAR AND THE PRICE WAS 267 BUT WHEN I CAME AND PICKED IT UP, IT WAS 569. CALLED AND FIND OUT WHY, NOT NO ONE ON THE LINE AFTER ABOUT 30 MIN OF WAITING ON THE FIRST TRY. SAME RESPONSE ABOUT 20 MIN LATER AFTER THE SECOND TRY. WENT ONLINE AND PUT IN MY RESERVATION TO CANCEL IT AND IT WAS NOT FOUND. WENT THE FOX LIVE CHAT LINE AND IT SAYS THAT NO ONE IS AVAILABLE. SOMEONE NEEDS TO SUE THIS COMPANY FOR FRAUD. WORST EXPERIENCE EVER. DONT EVER DEAL WITH THIS COMPANY
Where do I start ? Bait and switch . Bad vehicle. Charged us double the price on our credit card . No customer service. Will not allow you to talk to a manager . Extremely shady company. How is this place allowed to still be in business!!!!!
Fox rental LAX provided worst service ever, and they are cheaters too. Not only I had to wait for 3 hours to get a car, he also tricked me to pay additional $169 insurance fee without even telling me. The sales person tricked me by showing me the rental charge, then ask me to swipe the credit card 2 times by saying the first time did not go through so he can hide the additional $169 insurance charge. I only found out when I looked my credit card bill 1 month after. They are just crooks. Never going to use them again no matte... read more
I dropped off my car, they called me 20 minutes later to inform me that I forgot to leave the car key with them. I told them I would drop if off first thing in the morning when I picked up someone from the airport. Which I did. There was only one person working, I had to wait in line for a very long time which is fine. I dropped off the key, then months later they tell me I didnt drop off the key. They said they would call the local office and get back to me, they never did that btw. Then someone from corporate office was ve... read more
First got to the airport and waited 45 minutes for a shuttle. Got to the car rental place and waited 30 minutes to be served as the customers in front of me were upset about being overcharged. I did not not get the car I ordered and they had plenty on the lot. They said the car fuel was full and must be returned that way. It is on a quarter tank and I am not paying to fill the car for them. It has been a terrible experience. They have also charged me for things for with out informing me. It is theft this company should be sh... read more
I wish I would have read reviews before renting from them. I did rent a few years ago and had no problems. This time they gave me a ragidy car and the engine made noises. They also conned me into signing the damage waiver which cost me an extra $20 a day. I spoke to a manager who wouldn't refund after I told them how I verbally refused it but somehow it still ended up on my paperwork.
I rented a car was dirty inside and out. Then the car broke down. Under the hood, the car was just as dirty, oil was black and nearly dry, the same with all the other fluids. The engine's throttle was faulty, but they company wouldn't allow me to fix it and get back on the road. I was forced to leave the vehicle for pick up, find my own way home from a family situation, but now they're telling me since the car was outside their area when recovered and the car isn't physically back in Las Vegas, my account is still active. Th... read more
This business does not maintain its vehicles. We were given a car with four bad tires. We had a flat tire on the freeway. There was no spare tire in the car, only an air pump. We made our way to a mechanic shop where the mechanic told us 2 of the tires were so bald their safety bars were exposed. He was surprised we did not have a tire blow. Previous to the flat tire we had to replace the wipers as there was no visibility in the rain. We then were on hold with their service department for over 2 hours, in which we were disco... read more
Worst car rental I have ever experienced. Don't even deserve a 1 star.
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.3 star rating with 1,390 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.