This profile has been claimed by the business owner or representative.
Fox Rent A Car
- Car Rental
- Salt Lake City, UT
About this business
Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Established on the basis of joining technology-enabled efficiencies with proactive price management, Fox has been successfully growing airport rental market share and positioning itself as a viable alternative to the larger brands in the car rental space. With 19 major airport locations acro... read more
Location details
460 S Redwood Rd, Salt Lake City, UT, 84104, United States
Get directions
They do very bad business didn't Answer the phone and charge me for 5 day rental I paid for and they canceled my trip!
I hope that by writing this review, it will save other people from being scammed by this company. My husband and I rented a car from Fox Rent-A-Car. When we made the initial reservation online, we opted out of the insurance. We have our own insurance and we certainly would not pay $26 a day for 10 days of insurance coverage that we do not need. The agent tricked us with the toll package as well, just like the others. When you are traveling and standing in line to get or return a rental car, by the time you get to the window ... read more
I hope that by writing this review, it will save other people from being scammed by this company. My husband and I rented a car from Fox Rent-A-Car. When we made the initial reservation online, we opted out of the insurance. We have our own insurance and we certainly would not pay $26 a day for 10 days of insurance coverage that we do not need. The agent tricked us with the toll package as well, just like the others. When you are traveling and standing in line to get or return a rental car, by the time you get to the window ... read more
This company charges $15 administrative fee per toll while intentionally misleading you. I was offered the $10/day toll pass. I openly discussed with the customer service representative that I will only be going through +/- $30 in tolls on my trip so not worth the $100 for the pass and I would just pay cash at the tolls. The customer service rep agreed and also said I would be sent a bill for the toll roads which read the license plate and automatically bill. I understood and said that was fine. Not once did he mention there... read more
Waiting for lines over **** h and when you get there, they tell you we dont have car for the price you pay. They want to upgrade you for bigger car , then you go and get the car and you find out that you getting the same car . Their agent went to the back and then came back to tell us that her shift ended and her colleagues will take of us. So she spent 20 minutes in the back and came back to pick her stuff to go home. No one is watching them and they can do whatever they want . Shame on Fox this is my third time I am rentin... read more
Watch out! Just like all the reviews I wish I had looked into- they add a ton of charges afterwards. You think youre saving but youre actually paying more. 100% do not use FOX rental car.
The car was fine but they advertised $17 per day when really the price was over $35 per day. When a company misrepresents their prices it wastes the customer's time and erodes trust in the company. Then after the trip I discovered that we were charged a $15 administrative fee by Fox every time we went through a toll station in addition to the toll charge. These fees were not disclosed at any time prior to our turning in the car. So, we ended up being charged over $150 in toll related fees for a round trip from ****** to ****... read more
Front desk person snuck in or was distracted enough to charge ** for loss and damage insurance even though we declined it. Found charge on credit card after we finished vacation.
If I could give a negative star review I would! I reserved a car through Expedia which sent me to Fox Rental. Probably spent almost 2 hours there because they were giving us a hard time about upgrading (which we didnt want to). They ended up canceling our reservation. Oh and we also prepaid for the rental during the reservation (So they told us that our refund isnt guaranteed since we reserved with Expedia) Mind you everyone else that was there also was having the SAME issues! I dont think any of those customers walked out o... read more
Frequently asked questions about Fox Rent A Car
How is Fox Rent A Car rated?
Fox Rent A Car has a 2.2 star rating with 4,219 reviews.
When is Fox Rent A Car open?
Fox Rent A Car is open now. It is open 24/7.